Great house. Perfect to enjoy week at BNP. We walked to Tennis Garden everyday. We loved the backyard in morning and evening. House is very clean and quiet.
We booked this property for a multigenerational getaway. The house was perfect for relaxing and convenient to get to local attractions. With the fabulous pool area and outdoor entertaining space we absolutely lived outside for the week. Since we have small kids, we really appreciated that the pool area was fence. The hosts were responsive and patient with our many questions as we got settled in. Thank you! I am already dreaming of my next stay.
We pulled up to the house and were shocked to find it under construction and concrete dust all over the driveway. Since it was under construction the garage was full of debris, concrete, materials and the power was disconnected so we could not park in the garage or open the door. The washer and dryer had been disconnected and there were no lights in the driveway so we had to unload our vehicle in the pitch black.When we asked Sara the property manager why we were not told about any of this before she said it was an âoversightâ and the construction was supposed to be done 2 months ago. How is that an âoversightâ not telling us and letting us know amenities listed with the house were not available?When we tried to take a shower in the primary bath the hot water knob was stripped out and did not work, so no hot water. This surely would have been noticed by the cleaners if they had cleaned the shower. The house manual ( which they want you to consult for everything) is not up to date. The Wi-Fi connection and password is incorrect and says the gardeners come on Thurs but the gardeners showed up on Friday and left the side gate open!! Itâs a miracle our dog did not get out and get lost in a neighborhood heâs not familiar with. Things happen but most of these things happened âbeforeâ we got there.We texted Sara to let her know we checked out a day early and she texted that she wanted to talk to us that afternoon about our stay. We said no problem only to have her never call us.
We enjoyed our stay here. We rented because of the pool. The kids enjoyed the pool. The house kept us cool in a 110-120F temp outside. The location is near to stores and restaurants. 5 Star!
Great stay for a family of 5 with pets; everyone rated it a 5. Love the pool/spa and the fact they are gated separately from the rest of the fenced in backyard, so we didnât worry about pets getting in the water. All the beds are terrific, couches comfortable, spacious, the kitchen is well-stocked with appliances and products (we were there for a long weekend and did not have to buy paper towels, toilet paper, trash bags, dish soap, shampoo, conditioner or body wash), the lemon trees are producing, the pool table is a lot of fun, the garage was available for parking and has a washer/dryer with detergent/dryer sheets for use, and the neighborhood is great (quiet, nice to walk, lovely breezes). Appreciated the home manual, especially with pool/spa directions as we got in late at night and wanted to use them. We did not use the outdoor grill but look forward to doing so on our next trip. We had one minor maintenance issue that was addressed immediately by Sara and the team, and they quickly let us back in the house an hour after checkout when we realized we left something there. St. Francis of Assisi Catholic Church is beautiful and close. Thanks - Keith and Kerry
Enjoyed many dinners and snacks under the massive covered patio. The gas BBQ worked great and Loved the Pool & Spa, and the many sitting options. Tayyaba and Sara were great contacts with fast responses to any of my questions. Book your stay you wonât be disappointed!
We had a great time at this property. The house was a perfect size for our family of four. Nice quiet neighborhood and close to all the shops and restaurants. We loved the pool and spa. Furniture was all comfortable, couch, dining table, bedsâŠ. the bunk beds were an added bonus. Kitchen had everything we needed. The owner and property assistant were prompt with any questions. Had a wonderful stay!
The place was clean, the owners were quick to answer any questions we had and it was in close proximity to Indian Wells Tennis Center for BNP. The owners also had a cute welcome basket which was a nice touch. Our only suggestion would be to have more outlets/extensions available to plug in our phones/electronics. Thx!
Very clean and hosts were very responsive when we could not figure out some things - mostly user error. Only complaint Wi-fi was super slow for most of us - Otherwise, we really enjoyed our stay