4/10 – Matig
Camilla B., Canada
5 jan 2024
Positief: Netheid
Under delivered - only 4 people can sleep in this unit comfortably
We have stayed at multiple units over the years at Kamaole Sands and this was the worst one. I will stick to the facts:
Microwave over the stove didn't work
Only 2.5 burners on the stove work
Every door shelf in the fridge was cracked and couldn't handle more weight
The dishwasher was broken
The pull out couch is not suitable for someone to sleep on as the springs are almost through the mattress
There were absolutely no cleaning supplies in the unit, spill something on the outside table or on the floor only dish soap and a dish sponge to clean it up.
1 beach towel and 4 bath towels initially provided with the unit.
5 plates supplied
No condiments, containers
1 mid size frying pan and 1 small frying pan
The downstairs bathroom door doesn't lock
The downstairs bathroom tile under the bench is decayed and falling apart
Bathroom lighting extremely dim
On the positive:
The location in the building was good
The front counter staff are excellent and brought us more plates and bowls when I asked
The front counter staff provided us with a loaner microwave when I asked
The front counter staff brought us additional towels when asked
The front counter staff arranged to have the beds in the bedroom put together into a king when asked
The front counter staff did a small clean in the upstairs bathroom for us as I would have had to buy all the cleaning supplies
To do it myself
We were there for 16 days and this was the most I have paid for a unit here and the worst unit I have ever had.
Camilla B.
16 nachten verbleven in december 2023