Kastelen in Karlsbad

"Very unfriendly service staff. For a period we had no warm water. Electric was out and people stuck in lifts. Parking is far from hotel and open. The carpet in dining Area is very dirty. The transport tram to downtown stops at 1900 ! Needed early breakfast some days but not possible and no flexibility. All rooms have only bathtub with no shower curtain so water everywhere (if warm)"

"We had a good stay, nice rooms and good breakfast. "

"Good hotel. Breakfast was at a restaurant down the street. You got a little container of yoghurt with granola and fruit and you got to choose a meal, a hot beverage, and a cold beverage. It was very good and filling! The room was very big and clean with a nice balcony. The only downside was that the curtains let in a lot of light in the morning. Across the street is a furnicular that brings you next to a parking garage. If coming with the car, I recommend parking here. Walking from the parking garage to the hotel is ok. But from the hotel to the garage is all uphill so taking the furnicular is recommended if you have luggage. "