Coin salon dans le hall

Avis sur The Bostanci Hotel

The Bostanci Hotel
Mehmet Sevki Pasa Cd. NO: 20, Istanbul, Istanbul

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 51 avis sur 118." "
Note des voyageurs de 8 (Bien), d’après 31 avis sur 118." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 118." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 118." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 118." "

8,0/10

Propreté

8,0/10

Personnel et service

8,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Virginie

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel sympa, toujours dispo et hôtel très propre
Séjour de 5 nuits en novembre 2023

2/10 Horrible

Hülya

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The worst hotel ever… If you don’t wanna lose your money in something low quality, I wouldn’t advise you to go to this hotel. On top of that, a very low educated turkish man that was a client of the hotel staying there, talked to me in insulting way while I was in the stairs to go to my room, after trying to harrass me. Once at the reception, he came down and he even dared to walk to me in order to punch me. Everyone of the hotel staff have seen the scene, but nobody cared. I had to beg for them to call the police. And when the police came, they protected the man. I’ve been to many hotels in different countries and also in Turkey but never seen such a horrible place. Plus the quality of the room isn’t worth it the money you pay for it at all.
Séjour de 1 nuit en octobre 2023
Réponse de ELİF GÖRMEZ le 31 oct. 2023
Dear Hülya, we are deeply saddened by your unhappy departure from our facility. First of all, we would like to express our apologies for this. However, we would like you to know that we will implement the necessary improvements as soon as possible and in the most effective way by considering your valuable comments. It will be the most valuable consolation for us to be able to host you in such a way. We hereby present our respect and love to you.

4/10 Médiocre

Fabrice

Séjour de 2 nuits en octobre 2023
Réponse de ELIF GORMEZ le 6 nov. 2023
Thank you for your nice score. We would be honored to host you as our guest again. Best regards.

6/10 Satisfaisant

Kahina

Séjour de 2 nuits en août 2023

10/10 Excellent

Sema

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon accueil, le personnel est souriant et agréable que se soit à l’accueil ou les agents d’entretiens. Chambre spacieuse et bon matelas. A noter qu’un effort sur l’état des douches seraient conseillés. A part cela tout est bon.
Séjour de 10 nuits en février 2022

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre
Séjour de 1 nuit en août 2021

10/10 Excellent

Jocelyne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Hôtel bien situé, la chambre est spacieuse et propre. Je recommande
Séjour de 2 nuits en août 2021

8/10 Bien

Sophie

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Güzel bir konaklamaydı. Tek sorun daha once diger katlardakalirkenyasamadigimizyanodadakigurulusorunuydu
Séjour de 1 nuit en février 2024
Réponse de ELİF GÖRMEZ le 20 févr. 2024
Dear Guest,Thank you for your nice comment about our hotel. We are glad that you enjoyed your stay. We will be happy to host you again in our hotel as soon as possible. We hereby present our respect and love to you.

10/10 Excellent

Adwoa Safoa

Les points forts : Propreté et personnel et service
The staff are very good and helpful.
Séjour de 4 nuits en octobre 2023
Réponse de ELIF GORMEZ le 6 nov. 2023
Thank you for your nice score. We would be honored to host you as our guest again. Best regards.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eski halinden iz yok
Genel olarak memnun kalmadık. Personel yetersiz ve deneyimsiz, resepsiyonda tek kisi yetişemiyor, uyandırma istememize ragmen ,verdigimiz saatte kimse uyandırmadı ,iyiki resepsiyona güvenmedik. Koridorlardaki halılar , tuvalet ve duslar artık yenileme istiyor. son konaklamamız.
Séjour de 3 nuits en octobre 2023
Réponse de ELİF GÖRMEZ le 31 oct. 2023
Dear Anonymous, we are deeply saddened by your unhappy departure from our facility. First of all, we would like to express our apologies for this. However, we would like you to know that we will implement the necessary improvements as soon as possible and in the most effective way by considering your valuable comments. It will be the most valuable consolation for us to be able to host you in such a way. We hereby present our respect and love to you.

10/10 Excellent

Fatih

Séjour de 1 nuit en octobre 2023
Réponse de ELIF GORMEZ le 6 nov. 2023
Sayın Fatih Bey,Güzel puanınız için teşekkür ederiz.Sizleri tekrardan misafirimiz olarak ağırlamaktan şeref duyarız.Saygılarımızla,

10/10 Excellent

Ibrahim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Toller Service
Séjour de 5 nuits en août 2023

2/10 Horrible

Serdar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hi Expedia Team, I did not know that we are still in 80s and you can freely and officially smoke cigarettes in hotel rooms avoiding Turkish laws about smoking. I checked in “The Bostanci Hotel” last night got the room at the 7th floor. When I entered the floor it was smoking heavily everywhere. When I entered the room it was obvious that someone smoke in the room before. I went to the lobby and told the receptionist about the smell of smoking and he surely responded that 7th and 8th floors’ rooms are dedicated smoking rooms. I was shocked because it is against Turkish laws. I asked for nonsmoking room as it indicated in my reservation. He gave me room at 6th floor. I entered the room and turned the AC on. The smell of cigarette ash is still coming everywhere. As I you can predict smoke can travel indoors! I was so tired to go downstairs and change the room. In addition to all this experience, the bathroom toilet had stains so called clean. I am glad that this is only one night nightmare for me which I couldn’t sleep very well. This hotel is a threat to human health! They don’t follow basic clean principles and breaking the Turkish laws about smoking at the indoor living areas . They need to be penalized and closed until they realize why they are doing. Sincerely, Serdar
Séjour de 1 nuit en août 2023
Réponse de ELİF GÖRMEZ le 15 août 2023
Dear Serdar , we are deeply saddened by your unhappy departure from our facility. First of all, we would like to express our apologies for this. However, we would like you to know that we will implement the necessary improvements as soon as possible and in the most effective way by considering your valuable comments. It will be the most valuable consolation for us to be able to host you in such a way. We hereby present our respect and love to you.

10/10 Excellent

Mert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Hakan

Les points forts : Personnel et service
Séjour de 2 nuits en juin 2023

8/10 Bien

Nuran

Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Goodneighbors

Séjour de 5 nuits en mars 2023

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en mars 2023
Réponse de ELİF GÖRMEZ le 6 avr. 2023
Dear Anonymous, we are deeply saddened by your unhappy departure from our facility. First of all, we would like to express our apologies for this. However, we would like you to know that we will implement the necessary improvements as soon as possible and in the most effective way by considering your valuable comments. It will be the most valuable consolation for us to be able to host you in such a way. We hereby present our respect and love to you.

10/10 Excellent

Mustafa

Séjour de 1 nuit en février 2023
Réponse de ELİF GÖRMEZ le 6 avr. 2023
Değerli Mustafa Bey,Otelimizle ilgili güzel puanınız için teşekkür ederiz. Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Bu vesile ile sizlere saygı ve sevgilerimizi sunuyoruz.

8/10 Bien

Mohamed

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en février 2023

10/10 Excellent

Sezen Duygu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harika bir deneyim
Otelin konumu çok iyi, metroya 10 dk yürüme mesafesinde. Oda çok geniş, ferah ve temiz. Yatak konforlu. Yatak başlarında priz olması büyük artı. 3 gece kaldık, her gün odamız temizlendi. Banyo standart bir odaya göre geniş. Genel olarak çok memnun kaldık. Çalışanlar güler yüzlü, ek isteklerimizin hepsi karşılandı. Fiyat performans açısından çok başarılı. Bir daha tercih edeceğiz.
Séjour de 2 nuits en janvier 2023
Réponse de ELİF GÖRMEZ le 23 mars 2023
Değerli Sezen HanımOtelimizle ilgili güzel yorumunuz için teşekkür ederiz. Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Bu vesile ile sizlere saygı ve sevgilerimizi sunuyoruz.

6/10 Satisfaisant

taylan

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2023

8/10 Bien

Türker

Séjour de 1 nuit en janvier 2023

8/10 Bien

Andrew

Les points forts : Personnel et service et équipements
It did the job. I had a room that hadn't been deep-cleaned or redecorated since the smoking ban came into effect, and the tobacco smell was lingering so moved to a higher, cleaner room. Facilities fine, rooms a little tired but mattress comfortable, bed linen clean and very quiet considering its busy location. Staff were friendly, courteous and efficient; I'd be happy to stay again because of them.
Réponse de ELİF GÖRMEZ le 23 mars 2023
Dear Mr. Andrew,Thank you for your nice comment about our hotel. We are glad that you enjoyed your stay. We will be happy to host you again in our hotel as soon as possible. We hereby present our respect and love to you.

10/10 Excellent

Cem

Séjour de 1 nuit en novembre 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2022

6/10 Satisfaisant

Mehmet

Séjour de 1 nuit en novembre 2022

4/10 Médiocre

Huseyin arif

Séjour de 1 nuit en novembre 2022

2/10 Horrible

SELMAN

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Agnieszka

Séjour de 5 nuits en septembre 2022

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Die Angestellten an der Rezeption waren nicht sehr nett. Es gab überhaupt kein Lächeln im Gesicht. Das Bad in unserem Zimmer muss renoviert werden aufjedenfall! Es ist am schimmeln gewesen. Also ich hatte schon mal bessere Erfahrungen mit diesen Hotel. Ab jetzt werde ich diesen Hotel nicht mehr bevorzugen! Und die Balkontür hat sich nicht verriegeln lassen, weshalb es abends sehr kühl gewesen ist.
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Mehmet

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de The Bostancı Hotel Satış Ofisi le 24 sept. 2022
Sayın misafirimiz,Değerlendirmeniz bizler için önemlidir.Puanlamanız için teşekkür eder, gelecekte sizleri tekrar ağırlamayı ümit ederiz.Saygılarımızla

10/10 Excellent

Sira

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2022

8/10 Bien

Tony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very convenient location walkable to Bostanci pier to Adala island also only 8-10 minutes walk to Metro station, moreover, save time to SAW airport.
Séjour de 1 nuit en mai 2022
Réponse de ELİF GÖRMEZ le 23 mars 2023
Dear Mr. Tony,Thank you for your nice comment about our hotel. We are glad that you enjoyed your stay. We will be happy to host you again in our hotel as soon as possible. We hereby present our respect and love to you.

10/10 Excellent

Ann-marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I stayed at this hotel as I was having dental treatment in the area, the hotel is so so nice, staff are so friendly and cannot help you enough, the room was very clean and cleaned each day with fresh bedding and towels, the staff helped me a lot they ordered food when I was unable to go out for dinner. Thankyou so so much and I will definitely stay again when I return for future treatment 😊
Séjour de 12 nuits en mai 2022

10/10 Excellent

Mehmet Samil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gerçekten çok memnun kaldık, odaları çok konforlu ve temizdi. Personel çok ilgili ve yardımseverdi. Özellikle Emre Bey, Levent Bey ve Sinem Hanım'a çok teşekkür ediyoruz.
Séjour de 1 nuit en mai 2022

4/10 Médiocre

Hakan

Séjour de 1 nuit en avril 2022

8/10 Bien

Haldun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022

2/10 Horrible

ERMAN

Séjour de 1 nuit en mars 2022

2/10 Horrible

DERYA

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hiç memnun kalmadım bir daha asla kalmam. Kimseye de tavsiye etmem. Hijyen değil, sıcak su akmıyor duştan ve odalar dökülüyor eski çok eski.
Séjour de 4 nuits en mars 2022

2/10 Horrible

Musa

Séjour de 1 nuit en mars 2022

8/10 Bien

Sedat

Les points forts : Propreté
Séjour de 1 nuit en février 2022

10/10 Excellent

Ugurcan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022

6/10 Satisfaisant

Mehmet Ersin

Séjour de 1 nuit en janvier 2022

10/10 Excellent

Ugurcan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021

10/10 Excellent

Sedat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top service en top Hotel
Séjour de 4 nuits en décembre 2021

10/10 Excellent

Oguz Arslan

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2021

6/10 Satisfaisant

Duygu

Les points forts : Propreté
Séjour de 1 nuit en octobre 2021

2/10 Horrible

ferit

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2021