Hotels in de buurt van Ice Chalet (Phoenix)

'Great big rooms'

'I didn’t eat breakfast '

'The hotel is dated and dirty! The area is not safe. The staff is outstanding.'

'Rooms are outdated, elevators and restrooms throughout the hotel were out of order, as we arrive to the room we notice stains on the sheets that looked like blood the refrigerator had bugs inside, parking is terrible ,and pool looked dirty. '

'0'

'I was assigned a room that was not prepared for guests. The bed had no linen, the room was dirty, and the bathroom had no basic toiletries like shampoo. Concerningly, the fire alarm had been ripped from the wall. I didn’t stay. I would not feel comfortable recommending this hotel to anyone. '

'We spent nearly an hour to check in because our reservation was lost. Then we get to our that was below subpar. Everything was either old, cracked, or peeling. The two main lights didn’t work, so it felt like a dungeon. NO basic amenities were provided, no hand soap, wash cloths, coffee maker or iron. The beds were beyond uncomfortable, I could feel every metal spring in my body. Only one sitting area in the “kitchen.” The TV was the only good thing in the room. Thankfully, it was only for one...

'Do not stay here if you want a clean or safe location. I checked out not even 30 mins after arriving because I did not want to subject my family in staying here nor did I feel comfortable leaving my stuff here for 2 nights without getting my room or car broken into. The check in receptionist was nice and friendly despite being very busy, that was the only positive experience. Everything else went down hill fast. Property: Dog crap through out the complex. One elevator did not work which...

'Spacious room which is soooo lovely when travelling to feel moreat home rather than a room, with couch, desk, big King bed, and large bathrooms. Housekeeping were exceptionally good and polite, and showed they really care. Restaurant staffvery attentive, professional and personal. Older building but very well cared for. '

'Room was cleaned daily but had to request this service. Staff was extremely friendly and professional. '

'The Global Ambassador is amazing. The rooms are beautiful and extremely well appointed right down to the Dyson hairdryers. Excellent service complimentary the beautiful property. A+ luxury hotel.'

'This hotel was fine for a night after a long flight. As its close to the airport its noisy with planes and also lots if road traffic that passes by. Hotels.com unfortunately provides incorrect information around the free airport shittle so be aware that this stops at 10PM. Otherwise comfortable beds and friendly staff!'

'The driver was very friendly. The Front Desk was as well. '

'Overall the property itself and the rooms were nice...nothing fantastic. I would have rated this place higher except for the staff. I went down to the desk to ask a question and even with a line forming behind me, two receptionists ignored the line to keep answering the phone and help one guest at the register. Wouldn't even look our way or acknowledge us. I understand being busy but they either need to staff more people or provide better training on how to handle busy situations. It does not...

'Clean bathrooms, Staff was very polite they were very nice we got to check in 2 hours early.'

'Modern comfortabel hotel'

'Gorgeous well established landscaping and grounds. We really enjoyed the feeling of privacy and the lower room count. The pool isn’t very big, so when there are small children it can feel like everyone is on top of each other. The only missing amenity would be an in room refreshments/mini bar. '

'Cute boutique hotel. '