The room wasn't cleaned very well. There were spiderwebs with dead bugs and a dead roach by the door. On the second night there was a roach crawling on the floor. The pictures online looked way better than the property actually looked.
Check in was quick and friendly. Added another night at check in easily. Front desk clerk was exceptionally helpful. Clean room with balcony and surrounding area was very clean. Pool was amazing after a long day. Very quiet with not much noise from the highway. Beautiful lake view. Very close to restaurants and shops. Will definitely be returning here for my next stay in Hot Springs.
Three thing I can put down no ice machine, which is always nice at a hotel finding a dirty sock from previous people up under bedside table cleaned it up. Quick sink in bathroom emptied very slowly, but overall a good experience and will return.
I didnât get a chance to take pictures. I was busy running up & down the stairs to go to the office with my dog to get my key recoded because I couldnât get in my room. At least three times a day. I asked for a room on the lower level & was told there wasnât any available which was not true. I saw some empty. The room I had was nice but I felt the springs in the bed so I woke up with a back ache each day. What could have been an excellent stay turned out to be an average stay. I will not been staying there again!
They didnt have breakfast like it said online and no casino and no golf course either like they said they do we was supposed to have a room w/hottube but didnt have that either