Cottages in Hope

"Wij hebben dit hotel gekozen in verband met een bezoek aan een concert. De bedden waren schoon en ook prettig om op te liggen maar de kamer was verder behoorlijk depressief. Echt ik heb nog nooit zo'n kale kamer gezien. Het ontbijt was ok. Maar niet echt hoogstaand. Voor ons doel was het prima maar ik zal hier niet meer terug komen. Personeel was wel vriendelijk en behulpzaam"

"Pricey but nice"

"Schone kamer. Mooi hotel. Vanwege werkzaamheden hele lange en omslachtige route moeten lopen naar de kamer. Goed ontbijt"

" Terrible stay. Upon arrival we had to wait to check in. No greeting, no explanation, just a key handed over by an unfriendly receptionist. Absolutely no sense of hospitality. The room was far from clean: stained bedding, mold in the bathroom, and a damaged wall. The phone didn’t even work, which meant I had to go to reception in the middle of the night when my friend became sick. The staff showed no empathy at all, even laughed at the situation, and said cleaning could only be done the next day. When it finally happened, it was careless and far below any acceptable standard. The spa was completely unusable due to the overwhelming smell of mold. Unhealthy and unsafe for guests. Staff were unfriendly throughout no explanations, no assistance, no interest. At check-out, not even a “How was your stay?” just taking the key and saying “bye.” This property claims to be pet-friendly, but honestly, I wouldn’t recommend it even for pets. It was dirty, unhealthy, and completely disrespectful to paying guests. In short: this hotel is a disgrace. We demand a partial refund and strongly advise others not to book here. "

"Vriendelijk personeel, fijne kamer en goede locatie!"