Great 4 days
Good location
Condo needs a lot of TLC
Cleanliness is greatly needed
Good layer of paint needed too
Scrubbing the 2 showers wood be good too
Do Not Book â Misleading Listing, Moldy Curtains, and Zero Accountability
I stayed at this property from May 19â29 and it was a complete disaster from the moment I arrived. The condo looks nothing like the photos on Vrbo. The furnishings are outdated and worn, and there was visible mold growing on the curtainsâa serious health hazard. The unit was also unclean and clearly not maintained.I contacted the property management immediately, sent photos, and asked for a resolution. They told me the issue would be escalated to higher managementâand then I never heard a word back. No apology. No follow-up. No solution. We were stuck for 10 nights in a place that felt dirty, unsafe, and absolutely not as advertised.This rental is blatant false advertising, and the total lack of accountability from the host or property manager is unacceptable. I would never book here again and strongly warn others to avoid this listing and this host entirely.
The space is pretty large, it worked well for 2 small families. Great location close to alot of places to eat, shop and walking distance to a beach.
The room itself could use some help. The shower curtain the bathroom is moldy, there is no locks on the sliders (a bit of a safety hazard for us with toddlers), there's a hole in the wall where an outlet once was so no where to plug anything in in the bedroom. Lots of little things like that. No remote for the fan in the bedroom to turn on the light/adjust the fan. It just feels like there are renovations that never got done.
Also the parking costs in the post should be updated. The valet cost is actually $45/day and the lot nearby is $28/day.
I liked the area but Im not sure id stay at this condo again since there are so many good options nearby.
This was a truly beautiful view from every window. The property was clean and accurately described. Although there is some deferred maintenance that should be addressed, overall, the property is in good condition. We very much enjoyed our stay.
Was a perfect place for our family of 5. Clean, spacious, great view, and perfect location. Amenities and everything that was in the place for us to use was so convenient. We would definitely stay here again.
The only thing thatâs nice about this unit is the view. The curtains are ripped and donât work in the living room. The ceiling fan in the dining room doesnât work. Walls need to be painted, toilet paper holders are missing from the wall. We could never get the TV in the living room to work, the communication with the property manager is terrible. I reached out to them every day and I never got a response on the phone just that someone would contact me via text. There should be a check in binder in the unit with instructions and passwords for Internet. the whole condo unit was experiencing electrical outages , so those were challenges that we had to face. If The owner of the unit would spend some money for some much-needed repairs. It would be a nice unit.
However, we will not be staying here again, nor will we recommend this unit. We live on the island of Kauai and we are property managers ourselves.
There was 7 of us staying. 3 adults and 4 adult kids. Having a sleeper sofa, and the air matresses provided were great. We were hardly there since we were out enjoying the island. It worked out great for us, and would stay again.
The apartment was perfect for our party of five. It was spacious enough that we didnât feel on top of each other. The view from the balcony was amazing!
The curtains don't close all the way, are torn, and the apparatus do not function properly; the sliding doors to the lanai do not lock, which made me nervous with a two year old. The shower curtains were stained; there was no plug for the tub drain, no toilet paper holders--just a lot of standard accommodations I would have expected for the amount of money I was spending. Also, it was advertised that the Ilikai charges $28 for parking and they charge $45, so that was another surprise. Not what I expected. The rest of the unit seemed fine.
The view was amazing!
The curtains were broken. I called to request more towels and they never called me back. The shutters on the doors were broken. Not enough toilet tissue for 6 guest. The shower curtain smelled like mildew. Everything else was fine.
Overall this is a great property and location, it just needs someone to pay attention to some easily fixable details. There were no instructions about what to do with the garbage. I left messages with the mgmnt company twice and no one got back to me until almost the end of our stay. We had bags of garbage sitting in the room for days. We paid a pretty hefty sum to stay here, so I would expect a little higher quality of place.
The good- Excellent location, nice building, and great layout of the room. We really enjoyed our stay.
The bad- room was not cleaned well, I had to sweep twice after check in, and got large piles of sand off the floor. A few other cleaning misses as well. The front closet doors were off track and just hanging there. Some fresh caulking around the tubs/showers etc, would go a long way. The cookware is terrible, old stainless steel, worn out pans. I bought a new non-stick pan just so we could cook breakfast without it sticking (which we left behind for the next guests to enjoy). Owners could easily replace it all for less than $100. There is an iron, but no ironing board. The boogie boards that were available for use, are so old and busted up, that we had to go buy new ones (which we also left behind). The curtains were falling off and didn't work well. There are blackout type curtains in the second bedroom, but not the master. The sun comes up on the master side, so it was bright as day in there by 6:30am- so much for sleeping in on vacation.
These small details are easily fixable for a few hundred dollars, and some attention from the owners or management company. They could have been the difference between a 3 star and 5 star rating. This could be an amazing rental property, if someone just took the time to keep on top of these simple items before they become an issue. Thank you.
The unit was a nice spot for our young family. Playpen was provided for baby to sleep in. There were sand toys, beach towels and beach chairs available for us to use. Functional kitchen. The pullout bed worked okay for a child, but would not be very soft for an adult to sleep on. The building is older; this unit has been renovated.
Very easy to walk to the beach using the pedestrian ramp that connects to the lobby level. You first access the Hilton lagoon area (which is public), then can continue to main Waikiki beach. The lobby level swimming pool water was kept warm, my kids loved it on cooler/windy days. Onsite restaurants and shopping was convenient, and lots of restaurants and shops in the Hilton Hawaiian Village next door, very easy to walk to.
We had a great holiday in Hawaii however the suite itself was a disappointment as noted below.
Painting & repairs needed throughout.
Kitchen poorly supplied
Curtains need to be replaced
Lights do not work properly
Bathrooms need new silicone & tlc
In summary it is a very old building & is showing itâs age.
The property the Ilikai grounds were very well kept. The condo could use some sprucing up. Balconies could use some more furniture. One balcony didn't have any chairs to sit at. We experienced a water leak in the shower from the until above and could not get the contact person to return a call. Got hotel involved who later found that a pipe had a leak, Hall way to our unit was littered with trash cans and large blowers that were loud and annoying. Wallpaper falling off the wall. Just not what we had expected for our first experience in Hawaii.
The Ikilai is an older property but this unit was recently renovated. There were some immediate issues - the sofabed was horribly uncomfortable and the couch stinks and should be replaced, there were long, dark hairs on the walls in the master bathroom, the toilets didn't flush well, and the master bathtub did not drain well and was difficult to turn on. There are blinds giving privacy to the two bedrooms but they are broken and look bad. There is a leak on the main lanai so when you sit there you get dripped on (no rain until our last full day). A note was left at the front desk but they were very rude and did not fix or respond during our stay. I reached out again to Garnd Welcome after our stay and they ignored me as well, so I am writing this review.
The beds were very comfortable but the ACs as very loud. The kitchen was well-stocked. The unit is at the end of the hallway so very quiet from neighbors. There is no laundry in the unit but down the hall from the unit....there was a weird and smelly guy sitting on our floor by the elevators so we didn't feel safe to do our laundry or have our daughters go out on their own. We did tell security and they dealt with it immediately..
We had towels drying on chairs on the lanai (not over the railing) and security came into the unit without permission or notice and took them off the chairs, scaring my daughter.
The check-in time and check-out times are ridiculous and Grand Welcome refused to let us check-out at noon so we had somewhere to stay while waiting to go to the airport.
Lastly, the pool is deep but has short hours (closes at 7/7:30) and does not allow jumping in. The lady running it was very nice though. The grocery store staff were awesome too.
For the money, I would really stay somewhere else. There are comparable units throughout Waikiki where we have stayed before and felt much more welcome.
By the way, I have stayed at many VRBOs and have never left a bad review before.
Good, no plug for sink or bath.
Great to have beach chairs, towels, umbrellas etc saved a lot of money.
No dishwasher was tough with having six people, quality of pots and pans not great and dirty along with oven.
No outdoor furniture on one of the balconies.
Otherwise, the accommodation was great with wonderful views thanks so much
Clean, lovely, bright, this property was spacious with a fabulous view! You get the best of both worlds hereâ the marina to the right and the beach to the left. This was the perfect place for our family of five!
Condo was spacious and clean. It was close to everything so we were able to walk to food and things. There is a store downstairs for snacks and an ice cream shop that my kids enjoyed. A few things to note, it is a bit bright at night and curtains arenât black out curtains. We also ran out of bath towels and had to do a load of laundry. They gave us one each for the 6 of us staying there for 6 days so that was kinda bummer but they did have laundry facilities down the hallway that took credit cards so that made it easy. The air conditioning units are very loud so we didnât run them at night. Using just the fans at night was cool enough. We loved the chairs and cooler they let us use. We used those a few times and prob need to be replaced soon because they have been well loved.
This is not only a nice condo to stay at with great views but it is within walking distance of shops, restaurants and the beach. I found the condo to be as described in the listing. I would stay here again.
I used to live on Oahu so I know it pretty well. I thought this location would be ideal and it sure was. What I was pleasantly surprised with was the 2 bedroom condo, which was perfect for our two families. The kids slept on the fold out couch and each couple had a room. The view was phenomenal. It was perfect.