Flats in Hiwassee Wildlife Refuge

'Clean room, staff very helpful '

'EVERY worker, from front desk to the dining area to the cleaning people to workers in the hallway and on the elevator, were SO polite, personal and helpful. They don’t seem to treat the customers as customers, but as family. My husband and I travel quite a bit and we have NEVER been so impressed by the staff. It was truly a blessing for us to stay in the company of such sweet, professional people. Thank y’all for everything!!! You made our stay…well, let’s just say, we didn’t want to leave!...

'My problem was we ordered a suite and the one they gave me people with animals used..I could smell dog on the couch. They said they could put me in a double queen but could not get money back for the cheaper room because I ordered thru Expedia. '

'Staff was very friendly and helpful when we checked in.'

'Everyone is very friendly the room was nice and clean. We only had one issue and that was the tv had no sound. The front desk girl was going to put us in another room but it was getting late and we decided to stay in the room. Great place and people '

'Good hotel, close to restaurants and the interstate.'

'Room was great but there was a hair in the mixing bowls. Staff was so nice and helpful. Loved the kitchenette and all of the supplies to cook. '