Hôtel près de Harbor Shores Golf Club (Benton Harbor)

« Great location and amazing front desk staff. So friendly! The hotel definitely needs some updates. The hotel room had no full length mirror which was very surprising and the ac was so loud it sounded like a motorcycle when it kicked on. The bathroom door had holes in it. The breakfast was very basic. But well stocked. We did love the balcony such a pretty view at sunset. »

« Wowww »

« Will look for a different hotel for my next trip. P »

« The staff was amazing. The room was very clean very nice. It was very pleasant stay and very affordable. It was nice to have a place like this that fit my budget, but I was treated like royalty. »

« Good »

« Première place où nous avons couché après 13 heures de route. »

« Pool looked like it hasn't been opened in a few yrs. Rooms were a bit below standard for clean. Location is good, staff nice. »

« I reserved a Double Queen Suite which sleeps 6. The photos showed 2 queens plus a pull out couch in an adjacent room. What I got was 2 queens and in the adjacent room a live seat which was not a pull out. I attempted to call the front desk from the room phone… which had no dial tone and turned out not to be connected to anything… apparently just decorative. I called the hotel on my cell.. I was told that the property has NO pull out beds, and that they have NO CONTROL over what Expedia...

« I have stayed in several Tru by Hiltons… this one sits in a nice location..appearance is very nice.. the room was not as clean as it should of been… Staff were not friendly. Very disappointed this is one of my favorite places to stay. Would have looked for something else if I had not of had my grandkids with me! Note: I have never had this issue at any of the others! always TOP NOTCH!! »

« Propre »

« It is rare that I wouldn’t want to sleep under the covers but I chose to sleep on top with my own blanket. I just do not feel comfortable sleeping in bed. TV and lights not plugged into walls, door had large crack around when it was shut and allowed highway noise in, floors felt sticky. Will never stay there again. They said that they were under new ownership. Smoke detector was beeping in my room when I checked in and he was able to get it to stop, but it started beeping again in the morning. »

« Terrible experience. The lady at the front desk told us we could not get towels for the pool. She said they were for people who were checking in later that night, but the pool was closing in 10 mind. I have NEVER seen people handed towels as they check in. My daughter and I weren’t given anything when we checked in! She was rude and just didn’t want to work. There were people drinking at the indoor, no alcohol allowed pool, and they left their cups of white wine around the pool when they were...

« First night they let us in the pool area but didn’t know how to turn on the lights so we were left in the dark. Had to ask to get in the pool area any time we wanted to swim. No towels were available at the pool. Blind in our room wouldn’t go up so we couldn’t see out the window. Called to let front desk know about the blind. Was told they would get it fixed right away. It didn’t get fixed during our stay. The shower chair (in a handicap room) was put together backwards. Had to go to the main...