Hotelresorts in Hambantota

'The Hambutota Shangra-La was very nice with ocean side access and amenities that made our 3 day stay very enjoyable. Two situations affected our stay. First, a last minute request for a second room met with a delay as room accessories needed to be repaired. Unfortunately, there was a one hour delay in accommodating the additional guests though important efforts were made to ameliorate the problem. Secondly, one guest took a fall and was attended to repeatedly with palliative care brought to...

'My parents were there to celebrate my dad’s birthday, and although we celebrated a little late, they had such a wonderful experience. Quoting my dad “The birthday arrangement was beautiful, the cake was lovely, and the   famous DoubleTree cookie was the best. The breakfast and dinner buffets were both excellent, and the amenities were exceptional.” What really stood out to them was the warmth and attention to detail throughout their stay. My mum still can’t stop complimenting the food; my...

'Beautiful property, the rooms were spacious and uniquely decorated and fit the jungle aesthetic. Due to its proximity to Yala National Park, we saw many wild Peacocks roaming around in the backyard. This also meant that the Safari jeep was able to pick us up on the main road easily on the way to the park. On the downside, the property was located at the end of a dirt path off the main road and was not properly marked on the map. This made it very difficult was taxi drivers to find the hotel....

'Don't trust the hotelmanager. One day before arrival in the hotel, we received an email, saying that due a maintenance issue our booking had to be relocated to another hotel, which would provide the same level of service. However, looking on internet we found many disappointing reviews for this hotel. After a many phone calls we did not receive a satisfying response to our request for a suitable alternative. We decided to go to the hotel to have a conversation with the hotel manager. However,...