Hôtel près de Grout Museum of History (Waterloo)

« Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately...

« Amazing breakfast. Great service from breakfast lady. Nice pool and arcade. Coffee/espresso/chocolate machine. Really good stay. »

« Loved this place. Quiet, comfortable. Will be coming back again! »

« Hvac would not stop running even on the stop setting, mentioned this to the staff but nothing was done »

« The property isn’t as described as it is. There’s no pool, no breakfast or coffee regularly. I have only seen one person who made coffee! I have a little white dog who can barely walk due to health conditions. The manager claimed that she was out running the halls but yet can’t really walk. I don’t know how she would get the door open! Poor management, drunk and swearing a lot. If you can afford extra money for a different hotel I would recommend it! »

« L'accueil jovial et employés serviables »

« De l'eau entrait par le plafond de la chambre et un employé a eu du mal à nous reloger; cependant, un autre a pu le faire. Il y avait un gros trou dans la literie. À l'intérieur de l'hôtel, il y avait une senteur de fumée de cigarette et d'humilité dans la chambre. Un des deux employés n'était pas accueillant. »

« Have stayed multiple times when passing thru for work…quality hotel with great staff »

« We got there really late and the staff made checking in simple and fast »

« Quick check in, friendly staff, clean and comfortable rooms. »

« Good bed. Decent room for a decent price. Nothing fancy. »

« No way »

« très bon hotel »

« tout est ok »

« Staff was unresponsive to questions in expedia app. Very far parking for accessible options and no help finding parking when we arrived. Fingernails, as in fake USED nails, had been left all over the bathroom floor. Restaurant was overpriced and mediocre. Wouldn't stay again. »

« Good clean place to stay. »