Hôtel près de Pavillon de la jeunesse de Phelps (Waterloo)

« Room was clean nice to have the option of the stove fridge and dishwasher. Restaurant was not good at all. Staff were very helpful. »

« It was as advertised. The hotel restaurant has good bbq. »

« This hotel is an older hotel without many updates. The only thing that was not satisfactory to me was the cleanliness of the jacuzzi tub. Probably old and just time of use. But overall, this hotel suited my needs, room was clean, convenient for where i needed to be, felt safe and the staf was awesome! My stay was great and if I need to stay in the area again, i will definitely be back. Thank you for a clean and great nights rest. »

« Room was dirty and smelled rotten, staff was rude except the nice lady stocking towels, she was sweet. No amenities listed online, and the self advertised "free coffee" isn't a thing. Trash everywhere outside empty cases f alcohol stacked everywhere around the building »

« I wanted to extend my stay but the price went up by more than double, I asked if they matched hotels in the area and they said no. I checked out and gave their competition my money for another 5 nights! The breakfast was the same thing for my 3 night stay so nothing great. French toast sticks were so hard you couldnt bite into them. I own a business and if someone wanted competitor pricing I would give it to them as I do not want to lose them as a customer! »

« L'accueil jovial et employés serviables »

« très bon hotel »

« De l'eau entrait par le plafond de la chambre et un employé a eu du mal à nous reloger; cependant, un autre a pu le faire. Il y avait un gros trou dans la literie. À l'intérieur de l'hôtel, il y avait une senteur de fumée de cigarette et d'humilité dans la chambre. Un des deux employés n'était pas accueillant. »

« We arrived to a musty/stale cigarette smell. My husband checked the air filter and it was completely dirty. The bathtub would not drain. We would have to take showers in 30 minute increments so the tub would drain. There was mold around the tub. The smoke alarm was not attached correctly to the ceiling. We also noticed chips on the floor that was left from a previous guest so it makes me think the room wasnt cleaned properly prior to our stay. The carpet was frayed and dirty. The tub did not...

« Excellent service and staff »

« The AC leaked all over everything and they gave no refund and couldn’t move me rooms »

« No way »

« Had a terrific stay at Isle Waterloo. Great hotel with good amenities. The rooms were clean and updated. Hotel staff were all friendly. The food was excellent but we wish there was a true morning hot breakfast other than grab and go sandwiches during the week and not only on the weekends. The casino paid out as well as a casino typically does. The pool had loud echos in the space but we enjoyed the hot tub. I do wish they either had a dedicated staff to enforce pool space rules or didn’t...

« Très sympathique hôtel, belle chambre, service impeccable, très joli, infrastructures très bien, petit déjeuner assez bien, mais pas exceptionnel, café pas terrible »

« We found ants everywhere, including in the beds. The price of the hotel was alot more expensive than most places. We had a room with 3 beds and that was nice. »

« Our room was great as usual and we enjoyed the craft cocktail at the bar. Continental breakfast with pastries from the bakery next door was irresistible! We will continue to make the Black Hawk Hotel our home away from home whenever we come to Cedar Falls. »

« Clean and quiet for a restful stay. »