Hôtel près de Grout Museum of History (Waterloo)

« Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately...

« Amazing breakfast. Great service from breakfast lady. Nice pool and arcade. Coffee/espresso/chocolate machine. Really good stay. »

« yes »

« Everything was amazing and the breakfast was great! »

« I never got a room my reservation was canceled and I am sure I was charged and shouldn't have been will be checking my account tomorrow and if it was will be calling to get a refund »

« De l'eau entrait par le plafond de la chambre et un employé a eu du mal à nous reloger; cependant, un autre a pu le faire. Il y avait un gros trou dans la literie. À l'intérieur de l'hôtel, il y avait une senteur de fumée de cigarette et d'humilité dans la chambre. Un des deux employés n'était pas accueillant. »

« L'accueil jovial et employés serviables »

« Have stayed multiple times when passing thru for work…quality hotel with great staff »

« Great place for the price! Staff were friendly & check-in/out was very easy. Really good location, free breakfast & plenty of free parking. Room was clean & bed was very comfortable. »

« Shower head leaked, carpeting was filthy and laundry was piled up in the dining area, so I checked out a day early and since I booked thru you the second day of the stay is non refundable not doing this again. »

« Great customer service »

« No way »

« très bon hotel »

« tout est ok »

« Pool could definitely use some updating. We stayed one night and did not use the casino »

« Enjoyed our stay. »