Palaces à Grapevine

« Property and my rooms were clean and nice. The first night I was in a room with crazy loud AC. I called the desk but they said no maintenance was there and they were full. I told him no worries if they could fix it or move me to a different room that would be great. The problem I had was every time I talked to someone at the desk they didn’t know anything about the issue. No one had made any notes or passed along any of the information so every time I talk to someone, we were starting over from...

« Mes attentes on été comblé. Déjeuner très acceptable »

« What a disaster. I booked two rooms for 4 women. Somehow my husbands name was on one room and mine on another. They would not allow me to access that room because my husband was not present. It took 3 hours and multiple calls to Expedia before the hotel accepted that the two rooms were paid for and I should not have to pay for a third room. And apparently their reason was that we have two different last names. What a way to ruin the end of a nice vacation. So dot your i's and cross your...

« Great stay »

« Close to airport »

« bel environnement, conviviale service 5 étoiles tres non choix de restaurant. »

« L’hôtel est très bien situé. »

« Nice room »

« everything was fabulous besides checkin at 5am. »

« Best stay ever! »