Kastelen in Grambois

'This is a fully automated , self-service unstaffed investment property (with Hotels.com should make clear and rate on a different scale than full-service hotels). The construction is brand new, so it was impeccably clean, though sterile and lacking human-centered design elements (extra outlet by bed, place to hang a face towel, little things). There is nothing human or personal about it, except the "concierge" who texts you back when you contact the establishment. (She was nice.) I did not...

'Wonderful place to stay, in an old old Maison decorated with a lot of art. There's a beautiful private garden in the back. Also a library where you can take care of work and the like, and the rooms are very well appointed. The staff was terrific. They were very helpful in many ways. The only glitch for American travelers would be parking. There is secure underground parking a very very short distance away. And the staff normally reaches out before you get there to give you the GPS location to...

'Getting into the room was a real challenge, and even finding the building was as well since the address comes up Maps with a different street name. The owner sent instructions for the lockbox to get the keys, but I had never seen a device like that so I did not understand how to open it or that the keys were inside. I had to call him using international minutes and he seemed annoyed with me, but he did come to help me and this was around 9 PM and it was quite cold. The owner changed my room at...

'Goede locatie. Helaas was er geen wc op de kamer en was het niet super schoon. '

'=ligging van het hotel, super midden in de stad. Minder vonden wij het regelen van de temperatuur op de kamer, bloedheet!'

'We wilden voor een paar dagen naar Aix en Provence. Dit hotel ligt er tegenaan. Met de (elektrische) fiets ben je er zo. Daarom ontbijten we in Aix en niet in het hotel. Bij aankomst gevraagd naar een stalling o.i.d. die was er niet. De receptionist dacht mee en kregen de invalidekamer op de bbg. Geweldige sevice. Helaas was de kamer vreselijk ongezellig en de douche was schandalig. Deze was echt niet schoon. De gootsteen liep niet door en de wc-rolhouder kwam van de muur. Het bed rolden naar...

'Geweldig hotel aan het Marktplein, met dus veel parkeerplaats. De lift is een pluspunt. Het ontbijt is correct maar beperkt qua keuze. Heel vriendelijk personeel. '