6/10 Satisfaisant
Allison D.
8 août 2025
Les points forts : Propreté
We have stayed at this house for 3 summers now. Each summer the management of this property changes, not in a good direction. 3 years ago we fell in love with this house. It was perfect for my family and friends and it was obvious the owner/management valued their guests and wanted return visitors. The guest apartment above the game room was also included. Last year, again the guest apartment above the garage was included, but some nice touches that were included originally, were not present, such as no beach towels and no access to the pantry for "pay it forward" kitchen items. This year the apartment was not included. I reached out to the managment to confirm that this apartment was included prior to my arrival and they did confirm this with me. Upon arrival to the home the apartment was locked. I was then notified that it would be an additional charge. There were no beach towels again, very limited kitchen utensils for guest use. I had to call the house keeper to unlock the closet to please give me a broom. I had 5 teen boys who enjoy the corn hole set. The boys sewed the bean bags last year with needle and thread they purchased from Walmart. The same bags were there this year with electrical tape on them and new holes. I instacarted new ones for them to use. I was told I would be reimbursed and was not. I am very sad about this. My family loves this house and we love Lake Murray. Hopefully moving forward positive changes will be made for future guests.
Allison D.
Séjour de 5 nuits en août 2025