This cabin was a real treat! Designed very well, spacious and a great location for our multigenerational family of 12. The cabin appears to be fairly new with all of the modern conveniences — good Wi-Fi, multiple TVs, game room and movie theatre room — and a full size bunk bed room for the kids! Multi level design with a deck on each floor to allow folks space to be together or sneak away from the group to relax. Great location nestled between Pigeon Forge and Gatlinburg (about 10 - 15 min drive either way). You also have access to 3 different pools depending on the days of the week - one is within walking distance of the cabin, the other is about a 5-6 minute windy road drive. We did not make it to the 3rd location. There were only a few down spots for our vacation — 1) the windy road to get to cabin and 2) the leasing office. The windy roads leading to/from the cabin take a little getting used to - just take your time and stay on your side of the road :). The leasing office left a lot to be desired. We contacted them several times prior to our arrival regarding the delivery of medical supplies for someone in our party. As frequent travelers, we asked all of the normal questions regarding delivery and receipt of the supplies, however when the driver attempted to deliver the supplies on the agreed upon date, the leasing office DENIED the delivery and turned the driver away without contacting the organizer of our trip!! What a mess - and it almost ruined our trip over something that could have been easily resolved with a simple phone call or a agent that cared. After multiple calls and having to pay an additional delivery fee - the supplies were delivered to our cabin on Monday. We did finally get ahold of an agent that explained that whoever we dealt with on the phone and via the VRBO app did not leave any notes in the system but it still didn’t help our situation in that moment. We also had an issue with the pool passes, after calling to speak with the office and then driving 20 min to the leasing office, the agent decided to tell us we would have to drive back to the office to turn the passes in or pay a $50 fee for not returning this flimsy plastic card. We went through all of those steps for the pool attendant to tell us we could have just taken a picture of the pass — again what a waste of time! All totaled - there were definitely more pluses then minuses — book the trip, enjoy your family and this beautiful cabin - j