Hôtel Chalet Village, Gatlinburg

« The property had live adult roaches. »

« It was a great experience. The place is so comfortable and nice. We will definitely coming back again to the same place. My boys and cousin had a blast with the hot tub outside. The property management really did a great job. »

« The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way. »

« Great place to visit. We fit comfortably with a family of 6. The back porch is high off the ground, we watched a bear scale it in 10 seconds flat. Don't leave children unattended no matter how high the porch is! We enjoyed our stay! »

« Property was misrepresented do not go by the pictures only a couple were of the actual condo. My master bedroom at home is bigger than this entire condo. Took 2 hours of phone calls to several different numbers to get the real code to get in. Gave me several wrong codes not fun to deal with after a 9 hour drive at midnight. Don’t turn the jets on the hot tub unless you want a migraine from the screeching sound of the pumps getting ready to implode. Plenty of better places to stay in the area. ...

« The home was absolutely beautiful. Needs a little TLC (some painting and deck repairs), but all in all the house is fantastic.. Plenty of room, kitchen fully equipped, very clean and would love to go again »