6/10 Satisfaisant
Kevin
Voyage d’affaires
25 sept. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Extended Stay Fairbanks, and Fairbanks Extended Stay are completely different companies. It took two taxi rides and a shuttle just to get to a room that I had never seen when booking online. Not unlike other reviewers, I booked through Expedia and felt hoodwinked when the front desk at Extended Stay America said they did not have my reservation. They explained that it was a common mistake due to false advertising by the other company. They kindly ran out to stop the taxi that brought me so I had a ride to some place called Seven Gables, Ten Gables (something with Gables in the name). The driver took me to a residence with a dirt parking lot. I let myself in but left my luggage outside. I was called upstairs by a very nice lady that knew all about my reservation. I stood in her kitchen while she attended another guest. That building did have guest rooms, but not my room. My room was a few miles away in another building. There were no other taxis, so the nice lady took me to the other property in her personal car. There was one restaurant and one gas station within a mile. Beyond that I had to find an Uber. Only two fast food joints and the local grocery store delivered through Uber.
The bed in my room was very flat, old, and slid all over the bed frame. The iron had burn marks on it and the ironing board had an old cover with no pad. Both useless. The toilet has permanent yellowing and was probably cleaner that it looked. The recliner was very comfortable.
Kevin
Séjour de 3 nuits en septembre 2024