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Beoordelingen van Clarion Pointe El Cajon San Diego East

3 out of 5
Clarion Pointe El Cajon San Diego East
855 Sandalwood Drive, El Cajon, CA

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 185 van 838 beoordelingen" "
Gastenscore: 8 - Goed. 224 van 838 beoordelingen" "
Gastenscore: 6 - Redelijk. 185 van 838 beoordelingen" "
Gastenscore: 4 - Matig. 119 van 838 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 125 van 838 beoordelingen" "

7,0/10

Netheid

7,2/10

Personeel en service

5,6/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Remco

Positief: Personeel en service, comfort kamer
2 nachten verbleven in juli 2018

8/10 – Goed

Johanna Rebers, Schiedam

Positief: Netheid, personeel en service en comfort kamer
Goede service
Heel goed en mooi hotel, leuke nederlands sprekende hoteldeskmedewerker!! Gaf goede tips over eten.

8/10 – Goed

Edwin, Almere

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideaal voor uitstapje naar San Diego (Seaworld).
Hotel net buiten San Diego, vlak naast de snelweg, tankstation en Denny's. Schoon en netje met ruime kamer en ideaal voor een uitstapje naar San Diego en Seaworld. Vriendelijk personeel.

8/10 – Goed

MariLu, Los Angeles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked everything.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Eduardo

Negatief: Netheid, staat van de accommodatie en faciliteiten
No words needed
2 nachten verbleven in mei 2024

4/10 – Matig

habteab

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1. There are junk cars parked in the parking near the entrance. 2. The hotel building looks like a poorly maintained apartment row. 3. The check in attendant was not friendly 4. The bathroom flooded just after midnight, and we decided to leave the hotel (although the attendant at night offered us another room)
1 nacht verbleven in mei 2024

4/10 – Matig

Kimberly

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Our key cards continuously didn’t work. We had to have them reset at least 4 times. No pillows on one bed and they told us to sleep without them until I suggested they take some from an unused room. Not enough towels and they wouldn’t give us clean towels unless we traded the dirty ones. AC wasn’t working either.
3 nachten verbleven in april 2024
Reactie van Adriel M. General Manager op 23 apr 2024
I apologize that your experience was not ideal, I will be reaching out to hear about your ordeal first hand.Thank you

6/10 – Redelijk

Colleen

Reisde met partner
Positief: Personeel en service
Room was clean and comfortable. Hotel exterior needs updating.
2 nachten verbleven in april 2024
Reactie van Adriel M. General Manager op 19 apr 2024
Thank you for staying with us!

4/10 – Matig

Mike

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The heat in the room did not work and the blanket on the bed was too light. The room had a lingering smell of cigarettes even though it was a non-smoking room. Plus my wife felt that the bathroom had a smell of sewage. The ‘free’ breakfast was lacking-Old fruit, just some bread and a small amount of cereal. Both of the coffee machines were broken. Be aware the the photo of the room looks much better than the actual room that we had.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Ana

1 nacht verbleven in februari 2024
Reactie van Adriel M. General Manager op 19 apr 2024
Thank you for staying with us!

10/10 – Uitstekend

ANGEL

1 nacht verbleven in februari 2024
Reactie van Adriel M. General Manager op 16 mrt 2024
Thank you! We are so glad you enjoyed your stay! We can't wait for your next visit.

8/10 – Goed

Miriam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Katherine G.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent!
1 nacht verbleven in november 2023
Reactie van Adriel M. -General Manager op 29 nov 2023
Thank you so much for staying with us! We're so happy you enjoyed your stay.Please come again soon!

4/10 – Matig

Blanca

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
shady place
there were people hanging out outside at night. There was no breakfast in the morning because they had ran out of stuff.
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Nadine

2 nachten verbleven in oktober 2023

4/10 – Matig

Megan

Negatief: Netheid, staat van de accommodatie en faciliteiten
The neighborhood is very sketchy with strange people wandering around. Granted the hotel office staff called the police to sort out the vagrants. The rooms seemed updated and clean but the hotel exterior was very dirty and dated. The other clients were also sketchy. I would definitely not stay there again.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Vera-Ellen

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

4/10 – Matig

Blake

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room smelled like cigarettes and felt like a tweaker fort.
1 nacht verbleven in september 2023

6/10 – Redelijk

Isabel

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It is a motel, and you get what you pay for. That particular trip I arrived at 9:30 pm, and was checked into the wrong room from the key I was given and the room I was led to, so that come 11pm, two guys are trying to get into my room with the help of the front desk. Very frightening, let alone inconvenient. I had to show my ID and work it out when I should have been sleeping for a long business day.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Ken

1 nacht verbleven in september 2023

10/10 – Uitstekend

Tammy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

4/10 – Matig

Dionarda

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The building is old and furniture and linen looked and felt old☹️☹️☹️
1 nacht verbleven in september 2023

10/10 – Uitstekend

shari

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen
Friendliness and kindest group of people
2 nachten verbleven in september 2023

6/10 – Redelijk

Dennis

Negatief: Staat van de accommodatie en faciliteiten
Lots of homeless type shady people hanging around the parking lot area mostly at night. Pool water was green. The room itself was satisfactory. Desk staff seemed understaffed as several times during my stay I couldn’t find anyone because they were doing something elsewhere on the property. When I did have contact with them they were friendly and helpful
2 nachten verbleven in september 2023

8/10 – Goed

Marissa

2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Shere

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
DO NOT STAY HERE. Instead of just telling us they didn’t have early check in, they had us waiting around in the sweltering heat. We got “hotel-fished”! This is MOTEL 6 painted a different color with a larger price tag! The room was DIRTY, towels had HAIR on them. FLIES were buzzing around in our room…I killed one but he had 2 brothers…smh. The bathroom floor FLOODED every time we took a shower. Our entire stay was HORRIBLE. Please just pay the extra money to stay at a nicer hotel. It’s not worth your peace of mind.
1 nacht verbleven in september 2023

6/10 – Redelijk

Stephen

Zakenreiziger
Positief: Personeel en service, comfort kamer
9 nachten verbleven in augustus 2023

4/10 – Matig

PaTricia, Sun City

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The person who registered me was exceptional. The quality of the motel was awful. It needs renovations. The TV did not work nor did the internet. as a single woman I felt unsafe
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Kirsten

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff seems intent on drive down this hotel from a 1 star hotel to condemned hotel.
9 nachten verbleven in juli 2023

8/10 – Goed

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I like it it was pretty comfortable and elegant
1 nacht verbleven in augustus 2023

6/10 – Redelijk

William

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was sad
1 nacht verbleven in augustus 2023

4/10 – Matig

Diana

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is dirty, room was clean, they accommodate 28 day stays for locals that actually live there. People are selling drugs from the rooms. The room was supposed to have a fireplace, there was no fireplace, they listing said there was a pool, the pool can not be used as it was algae filled and green, the hot tub had no water in it. Completely false advertising. This hotel is not 3 stars. My wallet fell out of me bag in the elevator , and one of the tenants that lives at this property came in as I was leaving and stole all My money from the wallet. The best part of the room was the whirlpool hot tub, and the dennys across the way as their continental breakfasts was sub par, they did let me a check out late, as I had to work at 8 am and needed to come back to pick up my husband and our stuff.
2 nachten verbleven in augustus 2023
Reactie van Daniel M., Regional GM op 7 aug 2023
First and foremost, I am sorry if we failed to meet your expectations. I want to address some comments in your review. We accommodate any paying guest who is respectful to our hotel for up to 28 days whether it be a long term guest, corporate guest, or construction worker. I assure you that we do not have people "living" at our property. I do understand your frustration about the pool though it was reopened after proper maintenance was done shortly after we temporarily closed it. As far as your wallet, we checked the security cameras and your wallet was NOT dropped in the elevator as you had originally thought. We are sorry you lost your wallet and we hope that you figure out where you actually lost it so maybe you can recover your items. We hope you allow us another chance in the future to serve you better.

10/10 – Uitstekend

Katherine G.

1 nacht verbleven in juli 2023

6/10 – Redelijk

Ana

Reisde met familie
Positief: Personeel en service
The property needed upgrades. Carpet was dirty.
1 nacht verbleven in juli 2023
Reactie van Daniel Moran, Regional General Manager op 7 aug 2023
Thank you for your response. I would like to investigate your comments further, however, none of our rooms actually have carpet. If you want to provide some details, please feel free to contact the hotel.

2/10 – Ontzettend slecht

Laura

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Alex

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They gave me a room with no shower curtain, the front desk said it was because it's wheelchair accessible. When I finished showering the entire room was flooded with water. I went to the front desk lady & "best she could do was give me towels to clean it up"
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Patricio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vacation
Met or exceeded my expectations.
3 nachten verbleven in juni 2023

4/10 – Matig

Luz

Positief: Netheid
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Christina

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Veronica the housekeeper manger was one of the best, and was available when we need service. As for the front desk people not so friendly at all. Oh and another person who be acting like the security guy for the breakfast. Made me feel so uncomfortable! Other than that we liked the place, convenient with a lot of places. Will definitely be going back.
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Sam

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I couldn't pay with cash AT ALL!! EVEN WITH A CARD ON FILE. MANAGEMENT NEEDS TO RETHINK THIS CHOICE, LOST PUT ON A MANY APROTUNITIES
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Jose

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The smell
1 nacht verbleven in juni 2023

8/10 – Goed

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Positives: The front desk staff were wonderful. The room decor was nice. The bed was comfortable, and the in-room tv's are pretty big. The bathroom was really nice. Good temperature and water pressure from the shower/tub combo. Our tub had jacuzzi jets, which was really nice. And the mirror has a fogless portion which is really convenient. The hotel itself is next to a gas station and is across the street from a Starbucks. Negatives: I would not call the room "super-clean," but not "dirty" either. There were bits of fluff and stuff on the floor and bed, and the floors could probably use to be mopped. The wifi was unreliable, and some of the tv channels do not get consistent reception. The area itself is a little noisy at night. Overall: My significant other and I were pleased with our stay, especially for the price. We would definitely stay again. 8/10
3 nachten verbleven in mei 2023

4/10 – Matig

Brenda

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023

6/10 – Redelijk

Monte

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was an average experience. Nothing fancy but clean and safe.
3 nachten verbleven in april 2023

4/10 – Matig

Cecilia

2 nachten verbleven in april 2023

10/10 – Uitstekend

Julia

1 nacht verbleven in april 2023

4/10 – Matig

Shachar

Reisde met familie
Positief: Netheid
The room was nice except there was no door for the bathroom for some reason

4/10 – Matig

Susan

Reisde met huisdieren, Reisde met partner
The district manager on site was very rude. He was passing thru as I was presenting certification for my support service dog. He said since emotional support, it was just a pet. Guess I should have presented him with cancer scars to show him how much i need the emtional support. Desk staff was very couteous and embarrassed by his outburst.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Melisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located near the highway and a Starbucks. Outside was not as nice as in the room. Very friendly staff also very accommodating when we arrived early. I would stay there again.
1 nacht verbleven in april 2023