Voorkant van accommodatie

Beoordelingen van Hotel Lapad

4 out of 5
Hotel Lapad
Lapadska obala 37, Dubrovnik

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 569 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 349 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 59 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 1003 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Tosca

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijn hotel, voor ons slechts als aankomst. Mooie upgrade naar een ruime kamer.
1 nacht verbleven in april 2024

8/10 – Goed

Raoul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pick up possibilities from the airport were asked by mail prior to arrival. Mail was never answered. We took a regular cab. An anwer would have been appreciated.
3 nachten verbleven in juni 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rustig gelegen hotel in Dubrovnik aan de haven. Met ruim een half uur lopen sta je in het oude centrum van Dubrovnik. Klein nadeel is dat er een vrij drukke straat voor het hotel loopt zonder een goed voetpad, het is dus soms opletten.
10 nachten verbleven in juni 2019

8/10 – Goed

Eddy

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at the hotel. Despite not being half board, we added dinner one night however the choice wasn’t what we expected and the food wasn’t hot. All in we thoroughly enjoyed our stay and the staff were more than welcoming. We would stay again.
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in an area near to public transport. Staff was helpful and polite.
5 nachten verbleven in mei 2024

8/10 – Goed

Toni

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fint gammalt hotell. Dock börjar det bli lite slitet men i det stora mycket fint. Personalen var inte riktigt så serviceinriktiade som man är van vid.
4 nachten verbleven in mei 2024

8/10 – Goed

Ina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely room and pool great location
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

10/10 – Uitstekend

Kathy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience and a lovely breakfast spread. Professional staff. Got a massage at the inhouse spa and it was wonderful. Across the street from the inlet to the port, lots of walkable restaurants.

8/10 – Goed

Hong-Lin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No special upgrade VIP
1 nacht verbleven in april 2024

10/10 – Uitstekend

Elaine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good position, good character of building & facilities.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Soraya

2 nachten verbleven in april 2024

6/10 – Redelijk

Catrin

Reisde met een groep
Positief: Netheid, voorzieningen
This was a quiet hotel. I booked a double room. The bed was comfortable and the bathroom fixed with a good shower, plenty of towels, and lots of room. The stage at reception and the bar were extremely professional and very helpful. The restaurant staff were friendly but not knowledgeable. The food in the restaurant: breakfast was excellent with a range of really good choices, cooked breakfast, cold meats, cheeses, cereals, pancakes, fresh fruit, Croissant and fresh honey and jams:dinner (evening meal) everything is sadly over cooked and dry. From chicken to pork chips and fish all over cooked. The chips potatoes always cold. Good selection of desserts. If this hotel could improve the dinner and restaurant service it would be a great stay instead of mediocre.
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Jimmy, Atlanta

4 nachten verbleven in april 2024
Reactie van Vivi op 6 mei 2024
Dear Sir, we are sorry to hear you were unhappy with hotel Lapad. I checked with our front office manager and we can only see that you had PREMIUM VIP status and we upgraded your room from single to double sea view. Since we didn t have any complain in the hotel would you be so nice to tell us what we can improve? Thank you very much, Vivian, sales director

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was lovely. I stayed in April 24 not everywhere was open locally for the season. But i did find some lovely places for eating and drinking. The hotel was a 10 min walk to the bus stop which was then a 10 min crowded bus ride to old town. Not a 10 min walk i had been advised. I was on a city break so didnt use the pool area at the hotel but it looked lovely
4 nachten verbleven in april 2024

10/10 – Uitstekend

Jose, San Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gran desayuno, gente muy amable, hotel de primera
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Josipa Martina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023

6/10 – Redelijk

Nathalie

1 nacht verbleven in oktober 2023

8/10 – Goed

Thorgeir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel in Dubrovnick.
Great hotel in a great location. The staff are friendly and have good customer service. The hotel is clean and well maintained. The only thing that wasn't good was that the street in front of the hotel was all dug up and there was a lot of construction going on there. We had a lot of trouble getting to the hotel without damaging both our shoes and our suitcase. This is of course not the hotel's fault, but the hotel could have informed us about this when we booked so that we would have had the chance to find another hotel. We discussed this point with the hotel manager who took our complaint very well and understood our point of view.
Old town Dubrovnik
Hotel Lapad
Hotel Lapad
Room with a view.
6 nachten verbleven in oktober 2023
Reactie van Mara op 15 nov 2023
Dear ThorgeirWe are glad that you have been our guest and inspite of circumstances in area ,you liked our service and location.We are glad that you are aware that the works in front of the hotel are not related with us or under any control from our side , but we are looking forward to the next season when this part of the city will be one of the most beautiful.We hope to new opportunity to welcome you again in near future and till than we send you kindest regards!

10/10 – Uitstekend

SHWETHA S

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will go back again
We really enjoyed our stay here. Excellent staff and wonderful service
4 nachten verbleven in oktober 2023
Reactie van Mara op 15 nov 2023
Dear Shwetha S,hello and thank you for being our guest and for taking time to send us this great review.We are glad to hear that you enjoyed our wonderful servise and excellent staff .We do hope to have new opportunity to welcome you again in near future when this part of the city will be one of the most beautiful .Till than we send you best wishes!

10/10 – Uitstekend

RENATA

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in oktober 2023
Reactie van Mara op 16 nov 2023
Dear Renata,We thank you for being our guest and for taking time to send us this nice review. It's great to see that you thoroughly enjoyed your experience at Hotel Lapad and we hope to see you back soon.Till than, best wishes!

8/10 – Goed

Kevin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place.
Nice hotel in a lovely location, but, at the moment the road outside is being re-worked, massive disruption everyday apart from weekends, will probably go on until sometime next year !! Totally unexpected. Rooms are good but ours was way too hot, asked reception to sort it but never sorted to our approval. Overall it was just, nice.
5 nachten verbleven in oktober 2023
Reactie van Mara op 15 nov 2023
Dear KevinWe are glad that you have been our guest and inspite of circumstances in area ,you had nice stay at Hotel Lapad.We are glad that you are aware that the works in front of the hotel are not related with us or under any control from our side , but we are looking forward to the next season when this part of the city will be one of the most beautiful.We hope to new opportunity to welcome you again in near future and till than we send you kindest regards!

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay here. Hotel and facilities are great and the staff are outstanding the customer service can not be faulted. Staff go above and beyond to make sure your stay is stress free and as enjoyable as possible. Currently the area directly outside has road works but they can be easily avoided by using a different entrance/exit in the hotel. staff at the hotel will also drive you through the construction area if you ask them. Location is about 10 min bus journey from old town, bus stop is five min walk from hotel and easy to find. Local area is scenic with lots of restaurants, beach, promenade and harbour Would happily stay here again.
4 nachten verbleven in oktober 2023
Reactie van Mara op 20 nov 2023
Dear Laurathank you for this amazing review that concludes with desire to come back again.This observation is the highest form of work recognition because it means we did an excellent job ispite of situation around the hotel.Entire team is dedicated on daily basis to do their best so that each client can have a memorable and enjoyable holiday.Would be our pleasure to welcome you again when this part of Dubrovnik will be among the most beauties one!

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Mara op 16 nov 2023
Dear Thomas,we just want to thank you for being our guest and for taking time to send us this nice review. It's great to see that you thoroughly enjoyed your experience at Hotel Lapad and we hope to see you back soon.Till than ,best wishes!

8/10 – Goed

Jatinder

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay in Dubrovnik!
Clean Hotel in a decent location by the Marina. The number 6 bus goes regularly into the old town, making Dubrovnik slightly more cost-affective! Overall a good stay, a nice little restaurant which serves coffee and food during the day, and the pool looked nice, although it was a bit too Cold to try it out.
2 nachten verbleven in oktober 2023
Reactie van Mara op 21 nov 2023
Dear Jatinder,thank you for being our guest and taking the time to leave this nice feedback.We are glad to hear that you like the location, traffic connections, swimming pool and surroundings.We expect that with the completion of the works this will be the most attractive part of the city and we hope to have the opportunity to host you againSincerely

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Mara op 16 nov 2023
Dear Richard,we want to thank you for being our guest and for taking time to send us this nice review. It's great to see that you thoroughly enjoyed your experience at Hotel Lapad and we hope to see you back soon.Till than best wishes!

6/10 – Redelijk

Alexandra

The hotel itself was fine and staff was pleasant. However there is MAJOR ROAD CONSTRUCTION on the entire street in front of the hotel and they wait until the day before you check in to tell you that there is SOME construction. I asked neighborhood restaurant and was told this has been going on for THREE YEARS!!! the hotel should be required to disclose the information before someone books the hotel. Not cool.
1 nacht verbleven in oktober 2023
Reactie van Mara op 15 nov 2023
Dear Alexandra,Thank you for being our guest and inspite of circumstances in area ,you liked hotel and its pleasant staff.We are glad that you are aware that the works in front of the hotel are not related with us or under any control from our side , but we are looking forward to the next season when this part of the city will be one of the most beautiful.We hope to have new opportunity to welcome you again in near future and till than we send you kindest regards!

8/10 – Goed

Beatrice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Construction happen8ngnin front of hotel
2 nachten verbleven in oktober 2023
Reactie van Mara op 15 nov 2023
Dear Beatrice,we are glad that you have been our guest and inspite of circumstances in area ,you enjoyed your stay according this review.We are glad that you are aware that the works in front of the hotel are not related with us or under any control from our side , but we are looking forward to the next season when this part of the city will be one of the most beautiful.We hope to new opportunity to welcome you again in near future and till than we send you kindest regards!

10/10 – Uitstekend

Frederick Valentine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great and when the road construction is done it will be wonderful.
1 nacht verbleven in oktober 2023
Reactie van Mara op 23 nov 2023
Dear Frederick Valentine,hello and thank you on your kind feedback.It is very nice to hear that you have great stay at the hotel inspite the situation in area.Hopefully we will have the opportunity to welcome you again when this part of the town become the most attractive one.Sincerely

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice facility across from marina. Restaurants and shops short walk.
1 nacht verbleven in oktober 2023
Reactie van Mara op 20 nov 2023
Dear John,thank you for this charming feedback, glad to hear you enjoyed your stay.Hope you took with you pleasant and life long memories of Dubrovnik and Lapad and till your return best wishes

8/10 – Goed

Ola

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fint og komfortabelt hotell. Arbeid på veien utenfor gjorde tilgangen vanskelig. Gikk fint med buss til gamlebyen. 45 minutter å gå dit.
1 nacht verbleven in oktober 2023
Reactie van Mara op 21 nov 2023
Dear Olathank you for taking time to send us your nice feedback We are glad that you enjoyed your stay and hope you created fond memories of Dubrovnik.Hopefully we will have the opportunity to welcome you again when this part of Dubrovnik will be among the most attractive

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Mara op 16 nov 2023
We just want to thank you for being our guest and taking time to send us this nice review. It's great to see that you thoroughly enjoyed your experience at Hotel Lapad and we hope to see you back soon.Till than, kindest regards!

8/10 – Goed

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is very nice and will be further enhanced when road construction is completed.
2 nachten verbleven in september 2023
Reactie van Mara op 15 nov 2023
Dear Deborah,Thank you for being our guest and this nice review. It means a lot that inspite of circumstances in area ,you liked our service and location.We are glad that you are aware that the works in front of the hotel are not related with us or under any control from our side , but we are looking forward to the next season when this part of the city will be one of the most beautiful.We hope to have new opportunity to welcome you again in near future and till than we send you kindest regards!

8/10 – Goed

ENDA

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Nice Stay
The hotel was very good overall, unfortunately the road outside is under construction and the hotel should have said that on their website OR Hotels.Com should have known about it. The construction appears to be going on a long time, it just made getting to and from the hotel a bit awkward. The breakfast in the hotel is very basic with cheaper style cereals etc, eggs were always hard and cold. If LAPAD could improve on the breakfast it would be a BIG step. More quality and better selection.
2 nachten verbleven in september 2023
Reactie van Mara op 21 nov 2023
Dear Endawe are sorry the situation with the works affected your impression, unfortunately we cannot influence it because it is a city project and funded by european union.Works are in final stages and should be completed till end of November this year.Hopefully you will have the opportunity to visit us once all is done so you can see how amazing it will look like.

10/10 – Uitstekend

Marilyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very helpful! The construction out front of the hotel is challenging when walking but it can be dealt with and the area will be wonderful when it is finished!
3 nachten verbleven in oktober 2023
Reactie van Mara op 20 nov 2023
Dear Marilyn,we appreciated your short and nice feed back .Entire team is dedicated on daily basis to do their best so that each client can have a memorable and enjoyable holiday.Would be our pleasure to welcome you again when this part of the hotel will be among the most beautiful in Dubrovnik!

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, super helpful and accommodating.
2 nachten verbleven in september 2023
Reactie van Mara op 20 nov 2023
Dear Juliethank you for this lovely and charming feedback, we do our best to deliver amazing holiday experience to everyone and are happy to hear you were satisfied with your stay.Hope you created great memories of Dubrovnik and will visit us again in near future!

10/10 – Uitstekend

Thomas ian

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Most. Comfortable bed in our 3 weeks travelling the Balkans
2 nachten verbleven in september 2023
Reactie van Mara op 20 nov 2023
Dear Thomas,thank you for taking time to send us this charming feedback & glad to hear you enjoyed your bed during the stay.Hopefully you will have the opportunity to stay with us again.

4/10 – Matig

Graham

1 nacht verbleven in september 2023
Reactie van Mara op 16 nov 2023
Dear Grahamwe just want to thank you for being our guest and for taking time to send us this nice review. It's great to see that you enjoyed your experience at Hotel Lapad and we hope to see you back soon.Till than kindest regards

10/10 – Uitstekend

Kimberley Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only issues where the roadworks that stopped taxis getting down and with the mud/stones it was difficult to wear sandals/flipflops but that's not really the properties fault.
7 nachten verbleven in september 2023
Reactie van Mara op 15 nov 2023
Dear Kimberley AnneWe thank you for being our guest and for this precise review .It is nice to see that inspite of circumstances in area ,you enjoyed our service and location.We are also glad that you are aware that the works in front of the hotel are not related with us or under any control from our side , but we are looking forward to the next season when this part of the city will be one of the most beautiful.We hope to new opportunity to welcome you again in near future and till than we send you kindest regards!

10/10 – Uitstekend

C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel with good breakfast
Good choice for visit to Dubrovnik or cruise terminal. Staff were helpful and efficient. We especially appreciated the pool guy who removed towels from sun beds if folk had reserved them but had not used them for half an hour or so. The breakfast was very good and plentiful and all the staff were very welcoming . Our room had a small balcony as requested and was very comfortable and quiet. Bus into the Old Town is close by, easy and frequent.
4 nachten verbleven in augustus 2023

4/10 – Matig

jong dae

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Mara op 21 nov 2023
Dear Jong Daewe are sorry the situation with the works affected your impression, unfortunately we cannot influence it because it is a city project and funded by european union.Works are in final stages and will be completed till end of November this year.Hopefully you will have the opportunity to visit us once all is done so you can see how amazing it will look like.

8/10 – Goed

Ailsa

Positief: Netheid, staat van de accommodatie en faciliteiten
Unfortunately there was a lot of building work going on around the hotel for the new marina which made it difficult to navigate the paths. This was July 2023 so I would expect this to be finished later this year. Otherwise good location, could walk 10mins and get a bus to Dubrovnik old town. Be warned Drink & food in the old town is very expensive. £9 a pint of beer!
4 nachten verbleven in juli 2023

8/10 – Goed

Victoria, Hove

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The area outside of the hotel is under construction and has been for 2 years. We are informed another year of construction is ahead. It is poorly lit at night and the road is rubble. There are large holes along the way. Taxis etc have trouble with access. We ordered an Uber, after waiting 15 minutes it got cancelled as they could not reach us so we hd to walk to the end of the road and order again. Making us worried we would miss a trip. We were not fully informed of this before we went. When it is finished I’m sure it will be beautiful. The hotel is clean and the rooms cleaned every day, chambermaids are friendly. Staff in the restaurant, reception, at the bar etc barely want to acknowledge you, almost a little unfriendly at times! The evening entertainment put on by the hotel is good, live music. The pool area is quiet (apart from the sound of the construction at times) and there were always adequate sun loungers and umbrellas. The breakfast is varied and plenty of it.
6 nachten verbleven in september 2023

4/10 – Matig

Kirsten

Positief: Netheid
Negatief: Personeel en service
3 nachten verbleven in september 2023

8/10 – Goed

CAROLYN

1 nacht verbleven in september 2023
Reactie van Mara op 16 nov 2023
Dear Carolyn,we just want to thank you for being our guest and for taking the time to send us this nice review. It's great to see that your enjoyed your experience at Hotel Lapad and we hope to see you back soon.Till than kindest regards!

8/10 – Goed

Jerry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice hotel near a beach and restaurants in a nice area away from the horde of tourists in old town. Only problem is road construction outside the hotel that seems to be taking a long time to finish. When this construction is finished the hotel will be in an even nicer spot across from a Marina. The hotel has an amazing breakfast selection with the best hotel coffee we had in Croatia
2 nachten verbleven in september 2023

10/10 – Uitstekend

Timothy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. The only downside was that there was infrastructure construction around the hotel that inhibited car access. When the city finishes the construction this will be a premium location.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Vincent

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel agréable, bonnes prestations.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Sherri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023