Dear Pierre-Jeremy, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our training programs place a strong focus on maintaining a high standard of service across all of our departments, particularly in the areas of guest experience, efficiency, accuracy, and prompt, attentive service. To ensure that our guests have the most satisfying experience, our dedicated service, the Bar team and our guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. Rest assured that your review is shared with our concern team for their future insight. In regards to price, we regularly benchmark our prices against the other hotels to ensure a fair price for our guests. In this case, your opinion is highly respectable. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

Dear sabine, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guests' stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your compliment ''Un super séjour'' and faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

Dear Eileen, Warmest Greetings from Centara Mirage Beach Resort, Thank you for taking the valuable time to share the review. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. On another note, we understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent so that we can rectify the matter with our team. Please feel free to contact us directly if there is anything we can do for you. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. With Best regards, Vikas Bhatia, Quality Manager

Dear Nicola, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your compliment ''Mots family-friendly hotel. Staff very open to help families and very nice équipement.'' and faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

Dear Abdelhamid, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your recommendation and faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager

Dear Jasmine, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for the time to share the review with us on this platform. We always take pleasure in receiving feedback from our valued guests as this enables us to improve our service and facilities, it is with regret that know of your disappointment in the mentioned areas of our services. We have encountered technical challenges and unforeseen circumstances as a result of the exceptional weather that caused flash floods in Dubai, which undoubtedly affected a lot of services including the laundry services with your stay as well as 90% of the Dubai area. I appreciate you sharing your concern with us & thank you for coping with us on this. We unfortunately cannot turn back the clock; however, we hope that we can convince you to change your mind about another visit to our property. If you would be willing to give us a chance to turn your experience around, it would be such a pleasure to personally welcome you back to our hotel. Please let us know if we can be of any assistance. With Best regards, Vikas Bhatia, Quality Manager

Dear Mr. Larbi,We would like to thank you for leaving us with this amazing note of appreciation.It is a great pleasure for us to know you have enjoyed your stay with us to the fullest and that our team has contributed to an unforgettable experience.We hope to welcome you and your family again soon!With best regards, Kanokwan ChamchoyQuality Manager

Dear Mr. Marion,Thank you very much for your review.It is our pleasure having the chance to welcome you and your family to our resort. We are glad to hear that you had a pleasant stay and enjoyable holiday with us.We appreciate you recommending us and hope to have the great pleasure of welcoming you soon again!With best regards, Kanokwan ChamchoyQuality Manager

Dear Mr. Sid,Thank you very much for your review.We are very pleased to read that you enjoyed your stay and acknowledge so many positive elements. YWe hope to welcome you and your family again soon!With best regards, Kanokwan ChamchoyQuality Manager

Dear Ms. Julien,Thank you very much for the review and feedback.It is a great pleasure for us to know you and your family have enjoyed your stay with us and that our team has contributed to an unforgettable experience.We trust and hope that we may have the opportunity to recreate wonderful memories, looking forward to a return visit.With best regards, Kanokwan ChamchoyQuality Manager

Dear Ms. Elsa,We very much appreciate your comments regarding your stay.We are delighted to know that you were pleased with the various dining options, the facilities of the resort, and most importantly the service provided by our team members.Thank you for visiting us and we look forward to welcoming you back very soon.With best regards, Kanokwan ChamchoyQuality Manager

Dear Mujo, Thank you very much for your review and rating 10/10.It was a pleasure to have you as our guest, the team are glad to learn that our products and services exceeded your expectations.We look forward to welcoming you back again soon.With best regards, Kanokwan ChamchoyQuality Manager

Dear Jeremie,Thank you very much for your review.We are glad to hear that you had a pleasant and enjoyable stay with us, especially with the dining experience. We look forward to welcoming you back again soon.With best regards, Kanokwan ChamchoyQuality Manager

Dear LOVIN,Thank you very much for your review and rate us 5/5.We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. We will happily share your kind comments with them.We look forward to welcoming you back again soon.With best regards,Kanokwan ChamchoyQuality Manager

Dear Valued Guest, Thank you very much for your feedback and review. We are glad hearing that you had pleasant stay and appreciate our service and assistance. Please rest assured that we have taken your recommendation for further improvement accordingly. We hope having the chance to welcoming you back again. With best regards, Kanokwan Chamchoy Quality Manager

Dear Mr. Mouslim, Thank you very much for sharing us your feedback. We are glad that you and your family enjoyed with our facilities. Or sincere apologies for the inconvenience caused and that we did not have a chance to assist you during your stay. Please rest assured that our team are always more than happy to assist you and we have taken your notes to rectify it accordingly. We hope that you will grant us the opportunity to restore your confidence and welcoming you back again. With best regards, Kanokwan Chamchoy Quality Manager

Dear SOFIA, Thank you to take time to review and rate your stay with us. We are glad to hear that you had pleasant holiday with your family. We look forward to welcoming you back again in the near future. Have a delightful day! Kanokwan Chamchoy Quality Manager

Dear Mr. Paul, Thank you very much for your feedback. Our sincere apologies for the inconvenience caused during your stay. It would be great if we could be able to connect with you to learn more on your experience as your comment will help us improve our standard of service. We look forward to hearing from you. Thank you and with kind regards, Kanokwan Chamchoy Quality Manager

Dear Sonia Malika, Thank you very much for your feedback. My deeply sincere apologies for the inconvenience caused and your son health concern. I sincerely hope he is recovered and has good health. Our management team is seriously taking all guests comments and recommendations into consideration for improvement. So we decided to upgrade all pools in the hotel and the installation of pool heater was completed in Mid of December. We sincerely hope your will give us the opportunity to restore your trust and show you the improvement done by welcoming you back in the future. Thank you and with kind regards, Kanokwan Chamchoy Quality Manager

Dear Abbès, Thank you very much for your wonderful rate We are very happy to learn that you had pleasant staycation with us. We look forward to welcoming you back again in the near future. Have a delightful day! Kanokwan Chamchoy Quality Manager

Dear NICOLAS, Thank you very much for taking time to share with feedback with us. We are glad to hear that you had pleasant stay and enjoyed with breakfast. My sincere apologies for the inconvenience caused. It would be great if we could have more detail about your comment about dining experiences. We look forward to hearing from you and having the chance to welcoming you back again. Have a delightful day! Kanokwan Chamchoy Quality Manager

Dear Valued Guests, Thank you very much the review of your recent stay with us. We are pleased to hear that you had pleasant stay. We look forward to welcoming you back again in the near future. Have a delightful day! Kanokwan Chamchoy Quality Manager

Dear Mr. Marcm Thank you very much for the review and feedback of your recent stay with us. We are pleased to hear that you had a pleasant stay enjoying our beautiful beach and food. We look forward to welcoming you back again. Thank you and have a delightful day! Kanokwan Chamchoy Quality Manager

Dear Valued Guest, Thank you very much for you review and feedback I am pleased to heat that you enjoyed the recent stay with us. My sincere apologies for the inconvenience caused. Your helpful comment is taken to rectify accordingly. I sincerely hope having the opportunity to welcoming you back again. Thank you and have a delightful day! Kanokwan Chamchoy Quality Manager

Dear Jihane Thank you very much for the review of your recent stay with us. I am glad to hear that you like our hotel facilities and enjoyed. My sincere apologies for the inconvenience caused with check-in and the room. Please rest assured that your comments are taken into consideration with the team to rectified accordingly. I sincerely hope you will give us the opportunity to showcase the improvement done and welcoming you back. Thank you and with kind regards, Kanokwan Chamchoy Quality Manager

Dear Geraldine, Thank you very much for your detailed review and feedback of your recent stay with us. We are very pleased to hear that you had wonderful holidays with your family and enjoyed with hotel facilities and dining destinations. We hope that you returned home with amazing and positive energy. Once again, thank you very much and we look forward to welcoming you for your next visit in Dubai. Have a delightful day! Kanokwan Chamchoy Quality Manager

Dear Amel, Thank you very much for your review and feedback. My sincere apologies for the inconvenience caused during your recent stay. Your helpful comments are much appreciated to help us improving our services. I sincerely hope that you will give us the opportunity to restore your confidence and welcoming you back in the future. Thank you and with kind regards, Kanokwan Chamchoy Quality Manager

Dear Takao, Warmest Greetings from Centara Mirage Beach Resort DubaiThank you for taking the valuable time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish the interactions you have with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. It's always encouraging to get a 100% score with an amazing compliment ''The pool is great and I want to go every year'' from one of our distinguished guests. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. We sincerely appreciate the trust you have in us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

Dear Shahrukh, Warmest Greetings from Centara Mirage Beach Resort DubaiThank you for taking the valuable time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish the interactions you have with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. It's always encouraging to get a 100% score from one of our distinguished guests. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. We sincerely appreciate the trust you have in us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

Dear Ali, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Upkeep and cleanliness with guest comfort are very important to us. Our Housekeeping service team is generally very attentive to guests’ needs and we prepare the room thoroughly for our all guests. We assure you that our consistency in upholding the highest norms of service and excellence is adhered to as per Dubai Municipality. To ensure that our guests have the most satisfying experience, our dedicated housekeeping team on each floor, and our guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

Dear Lashyia, Warmest Greetings from Centara Mirage Beach Resort DubaiThank you for taking the valuable time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish the interactions you have with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. It's always encouraging to get a 100% score with a compliment ''Hotel suitable for a family'', especially from one of our distinguished guests. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

Dear greta, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. We appreciate your compliment ''The part of the water park for children is very nice, the beach is spacious and breezy.'' that is highly remarkable. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. It is unfortunate to learn that the location of the resort impacted your experiences and I sincerely regret any inconvenience this caused you. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

Dear Mehmet Onder, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. It's always energizing to get positive feedback, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

Dear Steven, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

Dear Roy, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. It is saddening to know you did not have the opportunity to meet with them & and if you require further assistance, please do feel free to contact us directly. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

Dear Edward, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. It's always energizing to get positive feedback, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

Dear Paul, Warmest Greetings from Centara Mirage Beach Resort DubaiThank you for taking the valuable time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish the interactions you have with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. It's always encouraging to get a 100% score from one of our distinguished guests. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

Dear Ugur, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

Dear Daniel, Warmest Greetings from Centara Mirage Beach Resort DubaiThank you for taking the valuable time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish the interactions you have with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. It's always encouraging to get a 100% score, especially from one of our distinguished guests. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon.With Kind regards, Vikas Bhatia, Quality Manager

Dear Sean Andre, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. It's always energizing to get positive feedback, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

Dear KATSUYUKI, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent and share your experiences on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. We appreciate your compliments regarding kids enjoying the varied aqua facilities and services. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

Dear Alexander George,Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page on this special occasion. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. We appreciate your compliments on our facilities & services for the most beautiful holiday experiences where your family is delighted with wonderful memories. It's always energizing to get positive feedback and wonderful comments, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

Dear Constance Jane,Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page on this special occasion. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, and attentive, pleasant staff. We appreciate your compliments on our facilities & services for the most beautiful holiday experiences where your family is delighted with wonderful memories. It's always energizing to get positive feedback and wonderful comments, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon.With Kind regards, Vikas Bhatia, Quality Manager

Dear Steffen, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. It is saddening to know you did not have the opportunity to meet with them & and if you require further assistance, please do feel free to contact us directly. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager