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'We hadden dit hotel geboekt om te kunnen profiteren van het zwembad. Het was jammer genoeg ijskoud. Doordat onze dochter te jong was mocht ze ook niet in in de jacuzzi. Personeel wel heel vriendelijk en ontbijt erg uitgebreid.'

'They charged me an amount by my visacard for spendings during our stay. They promissed us to refund the rest of the amount the ones that we didn’t spend. But unfortunately they did not do that. Very unprofessional.'

'Didn't pay what I was expecting, due to the issue with the 1 or 2 persons in the room.'

'The room we had was too light at night because of a few outside wallights that stayed on . '

'Stayed for 2 nights before we left on our gorilla safari. Was a good place with a nice pool. Great value for money with nice outlook over the golf course. Breakfast was good and the staff super friendly. Teddy the hotel dog is lovely. Shower pressure excellent and plunger coffee in the room. Only downside was no fan or AC in room. Air got a bit hot in the middle of the night.'

'No breakfasts included very poor service check-in was impossible via QR code '

'Mooie nette studio. Ontbijt is goed. Doch veel te warm, er is geen airco maar ook geen ventilate. Wij hadden een studio aan de achterkant. Als je het raam open doet hadden we enorm veel last van de heel erg drukke straat met continue verkeer. Oordoppen zijn absoluut noodzakelijk '

'I’m delighted to be writing the very first review for this wonderful hotel on Hotels.com. As a brand-new property, Mövenpick Kigali has made an excellent first impression. The rooms are spacious, modern, spotlessly clean, and very comfortable. We also had the opportunity to try all three buffet services - breakfast, lunch, and dinner - and each offered a wide variety of fresh, delicious options. What stood out most was the warmth and friendliness of the team. While the hotel is still new and...

'Ms.Asumta was very friendly and helped me with the formalities. The chief waiter and his team were carrying all the time and presented a wonderful Tilapia for dinner. Don't trust some bad reviews about this place,now they are under new management '

'Very nice Hotel, amazing services and kind employees'

'Not good at all'

'Just openend and already the perfect mindset regarding service. Nice people, wonderfull restaurant'

'It was a wonderful stay! Definitely recommend!'