Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Semi-Ocean View clouded by Neglected MaintenanceRating: ★★☆☆☆ (2 out of 5 stars)Our family vacation to the Outer Banks was a mixed bag of experiences due to the state of the vacation home we stayed in. The home boasts an impressive location, with a partial ocean view and convenient 30 second walk to the beach (the only house without a walkway to the communal walkway).However, upon entering the home, we were greeted by an unpalatable sight. The overall cleanliness of the property left much to be desired. There was a pervasive lack of attention to detail that was immediately apparent. It seemed like the property hadn't been thoroughly cleaned in some time. This was especially true of the exterior doors and windows, which were smeared with fingerprints, we were told by the cleaning crew that they ‘do not clean exteriors’.The house itself felt dated and untouched since the early 2000s, with wear and tear evident in many areas. It was a disappointment to see that the homeowners hadn't invested in any significant updates or repairs. Many aspects of the house were sub-par and this significantly detracted from our overall comfort and enjoyment during our stay.One saving grace was the pool, which was enjoyable once it was cleaned. We were disappointed, however, to find it in a less than pristine state upon our arrival, and it required additional cleaning by a pool professional. This incident, though resolved, further emphasized the overarching theme of poor maintenance.As for the service, the cleaning crew's policy of not cleaning exteriors left us with an added burden, detracting from our valuable vacation time. This policy, combined with the overall state of the home, left a bad taste in our mouth. Especially because we ended up cleaning the fingerprints off ourselves. In conclusion, while the location of this vacation home is undeniably fantastic, the lack of cleanliness and overall disrep