Hôtel près de Cleveland County Historical Museum (Shelby)

« The bathroom was quite small and finicky. The staff was very friendly and helpful. The main floor of the building was great »

« Our stay at The Opal and West House was amazing! We stayed for a friend’s wedding and found traveling around the city extremely easy and quick while staying here. There was unfortunately an issue with our AC during the first day of our stay, but Lynsie was so accommodating ensuring us a perfect stay! We can’t wait to come back! »

« I booked this for my Fiance who flew from Naples, Fl to visit her father for Father’s Day. He is in an assisted living facility. She checked into the hotel and the front desk person was in her office smoking a cigarette. She got to the room and she felt very uncomfortable. The furniture had stains and the bedspread was stained as well. Both tv’s in the room did not work. She went back to the front desk and asked if she could move to a different room. The lady gave her a key to a to another room...

« Comfortable rooms »

« I stayed here for two nights solo, and overall the stay was okay. The staff were very friendly, but it didn’t look like my room was clean upon checking in at all. I’m not sure if the room hadn’t been used in a while, but it’s not something I’m used to seeing when checking into a hotel. It was pretty dusty, and the counter tops and bathroom didn’t look clean at all. The other residents were a little sketchy, so there were moments I found myself constantly looking out of the window to check on my...

« Pas de lit parapluie alors qu'il avait été demandé avant, la chambre n'a été faite qu'une fois sur 4 nuits... Bref, mauvaise expérience »

« Just a quick stop in for the night, but it was very convenient, clean, and comfortable. »

« Good place to stay for the price. »

« The room was dirty. Sticky floors, stained sheets, dirt in all crevices, worst of all there was male genitalia drawn on the bathroom wall that my 6 year old asked me why someone drew that there, and second to that I was charged by Expedia the money came off my card just for the staff member to tell me my payment declined and I had to repay after arguing with him and showing him my itinerary # confirmation email and bank statements, he still refused to give me my room so I was double charged for...

« It’s ok »

« Needed a two night stay to visit family in the area. The staff is phenomenal. The biggest reason for my review is to announce that I appreciated them greatly. Super friendly, good conversation and patient. My husband, two children and I fit comfortably in the two queen bed room. My mother had to purchase her own room due to fire safety (completely understandable). We swam in the pool the first night but did not stay in long due to an overwhelming smell. A chemical, pungent odor is how I can...