Hôtel près de Cleveland County Arts Council (Shelby)

« Our stay at The Opal and West House was amazing! We stayed for a friend’s wedding and found traveling around the city extremely easy and quick while staying here. There was unfortunately an issue with our AC during the first day of our stay, but Lynsie was so accommodating ensuring us a perfect stay! We can’t wait to come back! »

« The bathroom was quite small and finicky. The staff was very friendly and helpful. The main floor of the building was great »

« clean »

« I stayed here for two nights solo, and overall the stay was okay. The staff were very friendly, but it didn’t look like my room was clean upon checking in at all. I’m not sure if the room hadn’t been used in a while, but it’s not something I’m used to seeing when checking into a hotel. It was pretty dusty, and the counter tops and bathroom didn’t look clean at all. The other residents were a little sketchy, so there were moments I found myself constantly looking out of the window to check on my...

« Nice hotel. »

« Expedia gave me a different rate from what they charged my credit card. Expedia told me to pay $267 and they charge my credit card $317. When I call to inquire about the difference the gentleman at the phone just told me that it was expedia problem and not theirs. »