Hôtel Chalet Village, Gatlinburg

« Clean cabin. Loved the modernize amenities. »

« Couldnt really see the scenery for all the growth »

« The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way. »

« It was a great experience. The place is so comfortable and nice. We will definitely coming back again to the same place. My boys and cousin had a blast with the hot tub outside. The property management really did a great job. »

« Beautiful setting. Could use new pillows and towels for guests. The house was welcoming and comfortable but we thought it could use a good scrub down. The deck with grill was heavenly and put to good use. We didn't get to use the hot tub only because we ran out of time. It was nice to have TVs in the main rooms. We did have a bear wandering around the area. »

« The condo was nice, with only minor, cosmetic issues, and the view was beautiful. The roads were steep with a couple of sharp turns more easily navigated by smaller vehicles. »

« We enjoyed almost everything about thw property. The beds were great. The kitchen supplies were great. The hot tub wasn't fully working and we really wanted a few more towels. There was only enough towels for everyone to have one. »

« Property was misrepresented do not go by the pictures only a couple were of the actual condo. My master bedroom at home is bigger than this entire condo. Took 2 hours of phone calls to several different numbers to get the real code to get in. Gave me several wrong codes not fun to deal with after a 9 hour drive at midnight. Don’t turn the jets on the hot tub unless you want a migraine from the screeching sound of the pumps getting ready to implode. Plenty of better places to stay in the area. ...

« I normally never leave reviews but wanted to warn others. 1. They had maintenance going on which we understood but they could have most definitely tried to make up for the big area that was closed but they didn’t. On top of the large indoor part being closed the pool and lazy river outside was also closed due to “cleaning” honestly it didn’t look like there was much cleaning going on in the pool the workers were just standing around. 2. On top of so much being closed little food spots and such...