Hotels in de buurt van Century Center (West Springfield)

'Staff was amazing - always welcoming, helpful, friendly, and accommodating. More can be done to keep the property up and maintain cleanliness. '

'The room was clean, however, please be advised that there are shady characters walking around in the casino parking garage that were looking into people's cars. '

'This is the third or fourth Hilton Garden Inn that we've stayed at with our dog. He's a pro at hotel life, the Hilton Garden Inn definitely makes it easier than some hotels. This particular one has a small but very clean dog area outside of the hotel. They placed us on the second floor to get in and out easily but you couldn't take the stairwell outside without triggering a fire alarm. Seems odd to not have the option to take the stairs.'

'Breakfast was exceptional. We couldn’t have been happier during our stay.'

'It’s across the street from the basketball hall of fame which is convenient & about 11 minutes from Six Flags. The hotel itself was clean and the breakfast had make your own waffles which kids loved. The staff was very helpful and accommodating. Bad thing was the location. VERY bad area. Lots of homeless drug users. '

'The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

'We did mostly enjoy our stay. First off, all the staff that we met were pleasant and helpful, so that is most important. As far as our room goes, it was clean, but the toilet seat was super low as was the shower head. The room was not built for tallish people. We also didn't realize how close to the highway it was, so there is a lot of road noise. The free breakfast was pretty good, and the staff person that ran the breakfast was very friendly and efficient.'

'Dishes and silverware were a little sparse, but overall fantastic stay with lots of room for activities!'

'Breakfast was fair. Furniture and mattress need to be replaced. '

'Everything was good, room was very clean and smelled good.'

'Clean and the staff was pleasant!'

'El menú de desayuno podría mejorar. No tenían pan para tostadas. Todo los dias era revoltillo, sausage y papitas '

'Staff is helpful and really nice!'

'My stay was only for one night, but the staff was amazing and the hotel was immaculate.'

'The place was dirty, smells bad and when I told the front desk person told me they will send someone to clean the room they never did'

'We had a great stay. The staff was friendly and the hotel is very clean!'

'Good for business travel in the area. Quiet location. Decent breakfast. Handy distance from Springfield. '

'Everything was ok'