Hôtel Centre-ville, Broken Bow

« Very nice hotel, nice design and very nice stay experience. In the casino however, I changed up 400-500 in 20’s like 2 times for $100’s from my business, as I am working from out of town for an event…the 3rd time they tried to ID me and refused to change a measly $400 in 20’s, at a casino no less, as if I was the cartel trying to launder money. I know they aren’t really accustomed to people actually taking money out of a casino…..but it was somewhat offensive for a customer staying in...

« Gentlemen ar check was great.Jirdon the lady at night not helpful. Upon check in after being at Beaver Bend Lake we wanted to shower, didn't have any wash clothes. Ftont desk told us they were trying to catch up on laundry. Showered finally and went to dinner.back to hotel at 7pm. No internet wifi, called Jordan she said its an on going issue and usually doesn't last long. Called again and asked if they could restart router since their TV has no live channels only streaming and I needed wifi to...

« Very nice property will definitely book again »

« Our stay was awful. We had 4 different rooms because each had issues. Ants and a mouse in two of the rooms, no ac in another and no lock on the door to another »

« Clean and friendly staff »

« Good place to stay... »

« It had some good, some not as good. Room was clean, bed was decent, good pressure in the shower and it was quiet. AC was slow to cool and kept it close to comfortable but that’s all it could manage. Coffee maker in the room, weak coffee and the condiments package had dried out sugar and creamer. No vending machines on the property that I saw. That being said, it was comfortable enough and the rate was very good. »

« The mattress was wrapped in plastic underneath the mattress cover and sheet »

« All »

« We chose not to stay because of the hotel's overall appearance. My husband is a disabled veteran and there was no elevator and we had quite a few pieces of luggage. The front desk lady was very polite and said that she would give us a $50 refund. My husband told her that we would try to find another hotel. We did. My husband went back and told the front desk lady that we had found another hotel. She said that she would give us a full refund but it is not showing yet on our online bank account....

« Yes . The manager was very nice and helpful . The breakfast was ok . I did like area . It was a peaceful stay . And great staff . I will highly recommend this location. »

« This was an exceptionally clean room, the price was great, the room was over stocked with towels and such things. The pool area was sparkling and had restrooms accessible to swimmers. Breakfast was fresh and fully stocked continuously during breakfast hours. It is a full breakfast, not just preserved items. The price was great and the staff were very courteous. We will be staying again. »

« Reasoning for giving this place a terrible rating »

« The cabin was pretty but we had to walk up a big unleveled gravel driveway bc our vehicles wouldn’t make it up. The neighbors were kind enough to let us use some of their parking. The refrigerator was dirty, some dishes and pans were in rough shape. We scooted one bed against the wall for a kid in one room and when the bed was moved, a lot of snack wrappers were found. We also had no WiFi at all on our two night stay. From when we got there many of us had no service and came to find out no WiFi...