The entry way was a rotten wood porch. We had to ask for clean linens. The toilet stopped up and no one was available to help us. It was very expensive for a ratty motel!
When I booked, complimentary breakfast was listed as an amenity. This was not true. Also the ice machine was broken with no explanation or compensation. Pool was not clean. Almost all outdoor seating was unusable due to extremely poor or broken condition.
First room we were sent to had AC off and toilet was broke.
They sent us to another room. We moved all of our stuff again to the new room.
TV was on spanish and not hooked up to the internet. It took a full day to have the receptionist fix it after 2 tries. There was no maintenance person on site, so if anything is wrong the receptionist is the only one there.
The coffee maker was also broke. I had to take the old one to the office and get a new one.
The room was clean, but not well maintained inside or out. The Vinyl flooring was coming up although it was new.
We didnât spend much time in the room, but it was disappointing.
Must be under new management. Some of the employees were rude and lazy. There wasnât much morning coffee available and front desk clerk didnât seem very happy to help. Service has seriously deteriorated since last yearâs stay.
The king-size bed in our room was comfortable. The front desk receptionist, a friendly and helpful young woman, provided recommendations on the best places to dine.
We arrived at 9:50pm as front desk was closing at 10pm. Lady was pleasant however was rushing to check us in. Failed to return my driver license on her scanner. Had to wait until morning to retrieve it.
CONS: No second key available for the room.
The lights on the outside porch area were not on and it was very dark. Felt unsafe not being from the area
No tissues. No blow dryer, iron or ironing board which they advertise as amenities.
Barhrooms are very small and there werent any toiletries except a small bar of hand soap.
Other guests on porch smoking weed which we could smell even with door closed.
No curtain just blinds. You could slightly see into the rooms even with them closed as tight as we could crank them.
Wouldn't be so bad if they would have housekeeping inventory the rooms to be sure the amenities they advised they offered were actually there.
PRO's
Room was clean and AC was working well. Great location close to Casino and other activities.
It was fine for a 1 night stop, wouldnt reccomend if stay 2 or more nights as there is no closet or rack or hangers to put clothing. The only thing offered was a small luggage rack.
The air conditioner didn't work very well it was until the sun went down when it started to cool. Location was not what I expected. Had to drive everywhere. No morning breakfast. Had you sign a paper Incase you stole anything they would charge you, waiting to see if they charged us. Not the best place to stay for vacation. Probably great for just overnight stay.
There were no towels & only 1 small bar of soap. We stayed 2 nights & couldn't get them to bring us any bath towels, hand towels or wash rags. There was only 1 small bar of soap to wash our hands with. Very poor service. Will not be going back.
We only had one towel. There was no blanket on the bed. The place was unkept and poorly maintained. The one positive thing was the room was very cold and they had new floors. Never again.