Resort à Centre-Nord du Nouveau-Mexique

« Séjour de deux nuits afin de visiter Santa fé, hôtel agréable »

« I booked a 5:30 p.m. spa treatment and told the staff at booking that my phone had no service anywhere on the resort property. While I was soaking, the spa called at 4:51 and 5:02 p.m. to say the therapist could not arrive on time and ask if I could move to 6:30. I saw the messages at 5:15 but still had no service to call back. When I arrived at the spa at 6:15, I was told my appointment had been canceled because I had not responded. I understand that a new time might require confirmation, but...

« Les bungalows qui constituent les logements de l'Hôtel sont de très grande qualité. Le service est impeccable. Le lieu idéal pour se ressourcer près de Santa Fe. »

« This is a beautiful resort! We enjoyed the salt water pool and hot tub. Although the restaurant was closed during our stay the bar food was delicious! We had an incredible stay and would definitely recommend! »

« Very disappointing experience. I called ahead to correct my reservation and was told it would be taken care of. I had already paid through Expedia for the hotel’s best suite for two nights, but when I arrived, the reservation was still wrong. Now they are giving me a basic room and asking me to pay again. Very poor communication and customer service »