Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 70 avis sur 94." "
10 – Excellent
70
Note des voyageurs de 8 (Bien), d’après 23 avis sur 94." "
8 – Bien
23
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 94." "
6 – Satisfaisant
1
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 94." "
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 94." "
2 – Horrible
0
9,6/10
Propreté
9,6/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
10/10 Excellent
France
Voyage en couple
12 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propreté
France
Séjour de 1 nuit en septembre 2023
Réponse de ARAS le 12 sept. 2023
Nous sommes tous ravis de lire que vous avez particulièrement apprécié votre séjour avec nous ainsi que la propretè Nous espérons vous retrouver très prochainement pour une nouvelle expérience. Bien Cordialement, La Direction
10/10 Excellent
Michel
Voyage en couple
27 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très propre avec bon déjeuner.
Bien situé pour restos et agréments.
Michel
Séjour de 1 nuit en avril 2023
Réponse de ARAS le 27 avr. 2023
Mr Le Roy,L'ensemble de mon équipe et moi-même sommes heureux d'avoir eu la chance de vous accueillir parmi nous et nous sommes tous ravis de lire que vous avez particulièrement apprécié votre séjour avec nous, nos services et notre emplacement très central et juste proche de la plage, de la Cathedrale ainsi que des Restaurants. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement et dans cette attente soyez assuré de notre meilleure attention à tout moment Cordialement, le Directeur
10/10 Excellent
Gilles
26 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel idéal pour visiter cefalu
Très bel hôtel très bien situé.
Merci aux bons conseils à l’accueil en matière de visite et de restaurants
La possibilité d’avoir une place de parking à 500m a été très apprécié
Gilles
Séjour de 1 nuit en août 2022
Réponse de ARAS le 26 août 2022
Nous vous remercions pour votre excellent retour à la suite de votre séjour à l'OSSUNA BAY Hotel. Nous sommes ravis de lire que vous avez apprecié notre emplacement au coeur de Cefalù proche du bord de mer. Nous espèrons avoir le plaisir de pouvoir vous accueillir de nouveau très prochainement. Bien cordialement. La Direction
10/10 Excellent
Christian
Voyage en couple
25 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’hôtel était très jolie et magnifiquement situé. Les recommandations proposées par Sara étaient de bons goûts et en plus elles parlent plusieurs langues dont l’italien, l’anglais et le français. Très bon petit déjeuner.
Christian
Séjour de 1 nuit en août 2022
Réponse de ARAS le 26 août 2022
Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous grâce à nos services et à notre emplacement très central de la ville mais aussi la qualité de notre petit déjeuner. Nous sommes encore plus heureux de votre note sur la qualité rendue par notre personnel qui a réussi à vous enchanter et à répondre à vos attentes. Nous vous remercions sincèrement pour vos commentaires qui nous aident à améliorer le niveau de nos services et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt à l'OSSUNA BAY Hotel. Bien cordialement, La Direction
10/10 Excellent
Isabelle
Voyage en couple
27 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accueil chaleureux. Très propre et confortable. Situé près de tout à pieds. Très bon petit-déjeuner inclus. Tranquille. Nous recommandons!
Isabelle
Séjour de 1 nuit en juin 2022
Réponse de IL DIRETTORE le 30 juin 2022
Madame,
Merci pour votre excellent commentaire. Nous sommes ravis de lire que votre séjour à l'OSSUNA BAY Hotel se soit trés bien déroulé
Au plaisir de vous revoir trés prochainement à Cefalù
Le Directeur
10/10 Excellent
norbert
2 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
norbert
Séjour de 1 nuit en octobre 2021
Réponse de IL DIRETTORE le 2 nov. 2021
Dear guest, thanks a lot for your very positive appreciation of the good value of the hotel and for taking the time to share your impressions with us. We appreciate your feedback.. We look forward to welcoming you back to the OSSUNA BAY Hotel in a near future and I remain at your entire disposal. Sincerely The Manager
8/10 Bien
Christophe
25 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Très bon ACCEUIL !
Très bien placé
Christophe
Séjour de 2 nuits en août 2021
Réponse de ARAS le 25 août 2021
Cher client, nous tenions à vous remercier sincèrement d’avoir pris le temps de partager votre expérience à l'OSSUNA BAY Hotel. Nous sommes très heureux de lire que vous avez passé un agréable séjour parmi nous.
Au plaisir de vous accueullir de nouveau prochainement. Bien cordialement. Le Directeur
8/10 Bien
Voyageur vérifié
Voyage en couple
10 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Situation idéale, propreté irréprochable et bon accueil. Chambre petite, mais bien agencée.
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de ARAS le 11 août 2021
Cher client,
merci infiniment de votre commentaire très valorisant.Nous vous remercions pour le temps que vous avez accordé à écrire ces quelques mots. Cela nous touche! Nous nous efforçons au quotidien d'offrir un service de qualité et mémorable.
Nous espérons avoir le plaisir de vous accueillir bientôt
Cordialement
Le Directeur
8/10 Bien
Anthony
12 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel bien situé et personnel attentionné
L’hôtel est très bien situé (près des principales rues commerçantes et de la plage). Il dispose d’un parking à 7 minutes à pieds de l’hôtel. La chambre était très propre et bien fraîche ce qui a été très appréciable.
Ma compagne est tombée malade durant le séjour et toute l’équipe a été très attentionnée à son égard. Nous remercions tout particulièrement Sara qui parlait couramment français et qui m’a accompagné de A à Z dans la prise en charge des soins de ma compagne.
Nous recommandons sans hésiter cet hôtel! Merci à toute l’équipe!
Anthony
Séjour de 1 nuit en août 2020
Réponse de aras le 12 août 2020
Monsieur Anthony,
nous vous remercions d'avoir partagé votre experience et nous sommes ravis de lire que vous avez tout particulierement apprécié la localisation au coeur de Cefalu à deux pas de la mer et le professionalisme de notre équipe.
Merci pour ce commentaire fort élogieux de votre part
Bien cordialement
Le Directeur
8/10 Bien
CHANTAL, QUÉBEC ,CANADA
Voyage en famille
2 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L EMPLACEMENT ET LA PROPRETÉ ! TRÈS BELLE ACCUEIL EGALEMENT
CHANTAL
Séjour de 1 nuit en septembre 2019
Réponse de aras le 5 oct. 2019
Madame, merci pour votre venue et pour votre commentaire fort élogieux de votre part. Nous sommes ravis que vous appréciez notre hotel ainsi que le staff Bien cordialement Le Directeur
10/10 Excellent
SAMUEL
14 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SAMUEL
Séjour de 2 nuits en août 2019
Réponse de aras le 17 août 2019
Gentile cliente,
grazie per aver scelto OSSUNA BAY Hotel di Cefalu
La Direzione
10/10 Excellent
Dominique
23 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait!
Excellent hotel très bien situé dans le quartier historique. Chambre un peu petite mais très bien. Accueil parfait et très grande disponibilité et professionnalisme notamment pour nous trouver d’excellents restaurants et les réserver même à la dernière minute! Félicitations et merci e
Ncore
Dominique
Séjour de 2 nuits en mai 2019
Réponse de SARA le 27 mai 2019
lE DIRECTEUR AINSI QUE LE PERSONNEL DE L’OSSUNA BAY VOUS REMERCIE ET ESPÈRE VOUS REVOIR BIENTÔT
10/10 Excellent
Voyageur vérifié
29 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mars 2019
Réponse de sara le 3 mai 2019
Grazie per la sua recensione
A presto
Staff Ossuna Bay Hotel
10/10 Excellent
Daniel
Voyage en famille, Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel and a cute little breakfast in the morning. Accessible to all the shops and the staff were very helpful in regards to parking and opening the gate for us. Would stay again!
Daniel
Réponse de ARAS le 24 mai 2024
Dear Daniel,we greatly appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback, as it helps us to achieve our goal of continuous improvement of guest services. Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time at the OSSUNA BAY Hotel. We hope to have the pleasure of welcoming you back in our establishment very soon. Best Regards The Manager
10/10 Excellent
Daniel
Voyage en famille, Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel in the heart of town. Would stay again. Good shower with hot water and good pressure
Daniel
Réponse de ARAS le 22 mai 2024
Dear Daniel,we would like to thank you for taking the time to inform us about your experience at the OSSUNA BAY Hotel on the occasion of your last visit in Cefalu. We are delighted to read that you have enjoyed your stay thanks to our services, our very central location downtown Cefalù Kind regards The Manager
8/10 Bien
Phillip
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice B&B room was great but description stated that there was laundry service but when I asked they gave me self service directions? Then argued with me about the service then I showed them that it stated that on line and they had a blank stare? Other than that it was good
Phillip
Séjour de 2 nuits en mai 2024
Réponse de ARAS le 22 mai 2024
Dear guest,all the hotels 3 *** entrust the laundry service to external laundries, I remind you that you stayed in a 3*** hotel and not a 5 ***** hotel !! In any case the receptionist recommended the self-service laundry because with the time constraints (2 nights) the classic laundry wouldn't have had time to return the clean clothesAnyway, we're sorry what happened but we couldn't advise you betterAll the bestThe Manager
10/10 Excellent
Ketil
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic experience
Book the deluxe room on the top floor. Amazing sea view. Great room, good maintanance, great cleaning. Small, intimite and quiet. Own parking 7 min walking from the hotel. Short walking distanse to everything.
Ketil
Séjour de 2 nuits en octobre 2023
Réponse de Sara le 3 nov. 2023
Dear John,warm greetings from the OSSUNA BAY hotel in Cefalu. The team and I sincerely thank you for your recent visit we will share your top score with our all our team members, who we are certain will be encouraged by this feedback. Thus, we are truly delighted to read how much you enjoyed your experienced with us. We look forward to welcoming you back again in the not too distant future. In the meantime, we all remain, Sincerely yours The Manager
10/10 Excellent
James
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A really great solution to staying in Centro despite the luggage logistics. Neat renovation and lovely staff. After all you didn't come for the breakfast. I am sure they are aware of a mild swamp gas odor in the bathroom. That said, the hotel is a real keeper
James
Séjour de 2 nuits en octobre 2023
Réponse de Sara le 31 oct. 2023
Dear James,warm greetings from the OSSUNA BAY hotel in Cefalu. The team and I sincerely thank you for your recent visit we will share your top score with our all our team members, who we are certain will be encouraged by this feedback. Thus, we are truly delighted to read how much you enjoyed your experienced with us. We look forward to welcoming you back again in the not too distant future. In the meantime, we all remain, Sincerely yours The Manager
8/10 Bien
Beth
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beth
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Diana, Tarzana
Voyage en couple
25 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was just great!
Diana
Séjour de 1 nuit en octobre 2023
Réponse de ARAS le 28 oct. 2023
Dear Diana,We truly thank you for your excellent comment and we wait you back again next year, here at the OSSUNA BAY Hotel. Please be assured of our very best attention at all time, Yours Sincerely, The Manager
10/10 Excellent
Lawrence, Manassas
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property. Great location. It is a bit of a hike from parking lot to hoyel but worth it.
Lawrence
Séjour de 1 nuit en octobre 2023
Réponse de ARAS le 28 oct. 2023
Dear Lawrence, we are all thrilled to read that you enjoy your stay with us. We feel honoured with your kind words and they will be shared with all the team. We all look forward to welcome you back at the soonest, and on the meantime we remain at your entire disposal. Kind regards The Manager
10/10 Excellent
Zhiwei
Voyage en couple
19 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very cozy place.
Zhiwei
Séjour de 1 nuit en octobre 2023
Réponse de ARAS le 28 oct. 2023
We are truly delighted to read how much you enjoyed your experienced with us. We look forward to welcoming you back again in the not too distant future. In the meantime, we all remain, Sincerely yours The Manager
10/10 Excellent
Simon
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simon
Séjour de 1 nuit en octobre 2023
Réponse de ARAS le 28 oct. 2023
Dear Simon,Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time at the OSSUNA BAY Hotel. We hope to have the pleasure of welcoming you back in our establishment very soon. Best Regards The Manager
8/10 Bien
Frank, Algonquin
Voyage en couple
14 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel with friendly, helpful staff. Situated in the heart of old town Cefalu. Parking lot a little tricky to find and a couple of blocks away from hotel was the only down side...unavaoidable, however, since the hotel is in a ZTL.
Frank
Séjour de 2 nuits en septembre 2023
Réponse de ARAS le 14 oct. 2023
Dear Frank,the whole team of the OSSUNA BAY Hotel and myself would like to thank you for taking the time to tell us about the quality of your experience following your stay in our establishment during your visit to Cefalù and we are all delighted to read that you particularly appreciated your stay with us, our services and our location very central but especially the quality of the service provided by my staff who are indeed the personification of the service we wish to give to our customers. I am delighted to read that your stay has met your expectations and I would like to thank you for informing us of this. And above all we hope to have the pleasure of welcoming you again soon. In this expectation be assured of our best attention at all times Yours sincerely The Manager
8/10 Bien
Neila maria g
8 oct. 2023
Les points forts : Personnel et service
localização estratégica
localização estratégica no centro histórico, hotel simpático, porém os quartos já estão um pouco envelhecidos, mereciam um melhoramento para ser um hotel boutique
Neila maria g
Séjour de 1 nuit en octobre 2023
Réponse de aras le 10 oct. 2023
Obrigado por tomar o tempo para nos fornecer o seu feedback detalhado após a sua recente estadia no OSSUNA BAY HotelO hotel foi inaugurado há 6 anos e os nossos quartos são novos, como você pode ler a partir dos muitos comentários ... Além disso, na web há fotos dos quartos para que ele já sabia perfeitamente como nossos quartos são ele poderia muito bem não reservar conosco!SaudaçõesO Diretor
10/10 Excellent
JULIUS
Voyage en couple
6 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic location.
Great view from deluxe rooms
JULIUS
Séjour de 2 nuits en octobre 2023
Réponse de aras le 6 oct. 2023
Dear Julius, we would like to thank you for choosing the OSSUNA BAY Hotel of Cefalù and for taking the time for sharing your experience with us. We greatly appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time at the OSSUNA BAY Hotel. We hope to have the pleasure of welcoming you back in our establishment very soon. Best Regards The Manager
10/10 Excellent
Sheila
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sheila
Séjour de 2 nuits en septembre 2023
Réponse de Aras le 4 oct. 2023
Dear Sheila,thanks for your excellent rating you have granted us following your recent stay with us.All bestThe Manager
10/10 Excellent
Franca
Voyage en famille avec de jeunes enfants
25 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, nice staff!
Franca
Séjour de 1 nuit en août 2023
Réponse de aras le 2 sept. 2023
Dear guest, thank you very much for reviewing us about your experience of your recent stay with us, We are delighted to hear the great time you had! We are dedicated to create amazing experiences and make every stay incredible, It is always pleasant to receive such wonderful reviews! We look forward to your return at the OSSUNA BAY Hotel! All the best The Manager
10/10 Excellent
Jade
Voyage en couple
11 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a wonderful hotel! Great welcome from the staff at reception and so helpful with tips about the area and what’s on. The room was perfect, with amazing sound proof doors, which were needed as it is right in the centre of the town. Location is great, within walking distance. Breakfast was fantastic, everything you’d want and fab coffee! The free parking was also easy to find and free!
Jade
Séjour de 2 nuits en août 2023
Réponse de ARAS le 12 août 2023
Dear Jade,the entire OSSUNA BAY Hotel team and I would like to thank you for the great rating you have granted us following your experience following your recent stay with us. We thank you for taking the time to share with us and we are very happy to understand that you have enjoyed our hotel, its services, our special location, and our friendly and attentive staff. We thank you once more for choosing us and hope to see you again soon in Cefalu. In that expectation, please be assured of our very best attention at all times, Yours Sincerely, The Manager
10/10 Excellent
chris
8 août 2023
chris
Séjour de 1 nuit en août 2023
Réponse de ARAS le 29 août 2023
Thanks for your excellent rating you have granted us following your recent stay with us.All bestThe Manager
10/10 Excellent
Bowen
27 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great find
Hotel was clean and has a good location
Bowen
Séjour de 1 nuit en juin 2023
Réponse de ARAS le 27 juin 2023
Dear guest, thank you very much for reviewing us about your experience of your recent stay with us, We are delighted to hear the great time you had! We are dedicated to create amazing experiences and make every stay incredible, It is always pleasant to receive such wonderful reviews! We look forward to your return at the OSSUNA BAY Hotel! All the best The Manager
10/10 Excellent
JOSEPH
Voyage en couple
11 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great little hotel. Our room on the top floor had a balcony with great views of the sea and sunset. A 5 minute walk to the public beach. Got great restaurant, beach club, and bar recommendations from the staff. Don't drive to the hotel (even if you can). The historic center is packed with people and the street are super narrow. Check with hotel about parking nearby and walking your bags to the hotel.
JOSEPH
Séjour de 2 nuits en juin 2023
Réponse de ARAS le 14 juin 2023
Dear Joseph, Thank you for your excellent feedback following your stay at the OSSUNA BAY Hotel. We are delighted to read that you enjoyed our location in the heart of Cefalù. We look forward to welcoming you back soon. Sincerely yours. The Manager
10/10 Excellent
Nicole
26 mai 2023
Nicole
Séjour de 1 nuit en mai 2023
Réponse de ARAS le 29 mai 2023
Dear guest,the entire OSSUNA BAY Hotel team and I would like to thank you for the great rating you have granted us following your experience following your recent stay with us and once more for choosing us. We hope to see you again soon in Cefalu. In that expectation, please be assured of our very best attention at all times, Yours Sincerely, The Manager
10/10 Excellent
William
19 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very nice and helpful during our stay
William
Séjour de 4 nuits en mai 2023
Réponse de aras le 19 mai 2023
Dear guest,the entire team and I were very pleased to be given the chance to welcome you here with us and we are all delighted to read that you have enjoyed your stay with us along with our friendly and attentive team. We truly thank you for your excellent comments that helps us improve the level of our services toward our valuable guests and we are already all excited to welcome you again next time here at OSSUNA BAY Hotel in Cefalù. Please be assured of our very best attention at all time. The Manager
10/10 Excellent
Todd L
Voyage en famille
18 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was top shelf. Decor and room gorgeous. Breakfast was lovely. Parking is a bit odd but not exclusive to Ossuna Bay Hotel. This is an historic area and there IS no parking. But the advantage is once your parked you’re done driving anyway as everything is right there!! Highly recommended. The extremely friendly and helpful receptionist guided us toward an amazing restaurant a block away.
Todd L
Séjour de 1 nuit en mai 2023
Réponse de aras le 18 mai 2023
Mr. Todd,I am glad to hear that you had a pleasant stay in our hotel. Thank you for underlining our central location, the view, as well as the kindness of our team. They work hard every day to offer you a stay that will live up to all your expectations, and even more! I hope we will have the opportunity to meet again at the OSSUNA BAY Hotel!! Yours truly The Manager
10/10 Excellent
Annika
26 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Annika
Séjour de 1 nuit en avril 2023
Réponse de aras le 26 avr. 2023
Mrs.Annika,the entire OSSUNA BAY Hotel team and I would like to thank you for the great rating you have granted us following your experience following your recent stay with us.Please be assured of our very best attention at all timesYours Sincerely, The Manager
10/10 Excellent
Jonathan
7 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the beach, shops and dinning. Friendly staff, especially Diana. Good breakfast selection.
Jonathan
Séjour de 1 nuit en avril 2023
Réponse de aras le 10 avr. 2023
Dear guest, we would like to thank you for taking the time to inform us about your experience at the OSSUNA BAY Hotel on the occasion of your last visit in Cefalu. We are delighted to read that you have enjoyed your stay thanks to our services, our very central location downtown Cefalù Kind regards The Manager
10/10 Excellent
Meng
Voyage en couple
29 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room, friendly front desk. Great location.
Meng
Séjour de 1 nuit en octobre 2022
Réponse de aras le 12 juin 2023
Dear guest, I am glad to hear that you had a pleasant stay in our hotel. Thank you for underlining our central location, the view, as well as the kindness of our team. They work hard every day to offer you a stay that will live up to all your expectations, and even more! I hope we will have the opportunity to meet again at the OSSUNA BAY Hotel!! Yours truly The Manager
10/10 Excellent
Stephanie
29 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stephanie
Séjour de 1 nuit en octobre 2022
Réponse de Sara le 28 oct. 2023
Dear Stephanie,Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time at the OSSUNA BAY Hotel. We hope to have the pleasure of welcoming you back in our establishment very soon. Best Regards The Manager
10/10 Excellent
Sabino
10 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel and location. Sara and Antoinette were very helpful
Sabino
Séjour de 1 nuit en octobre 2022
Réponse de ARAS le 12 oct. 2022
Mrs Misciagna,First, we would like to thank you for taking the time to inform us about your experience at the OSSUNA BAY Hotel in Cefalu. We are delighted to read that you have enjoyed your stay, and most especially pleased to read how our entire staff have managed to please you and to meet above your expectations. I will pass on your positive feedback toward Sara and Antonietta. You mentioning this makes me even more proud of being their manager. This is important to us and such a positive and excellent feedback always encourages us in keeping our efforts that very special way. We truly thank you for your comments that helps us improve the level of our services toward our valuable guests and we hope to have the pleasure to welcoming you back again very soon, here at the OSSUNA BAY Hotel. Please be assured of our very best attention at all time, Yours Sincerely, The Manager
10/10 Excellent
Réal, Dollard des Ormeaux
Voyage en couple
7 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is perfect I order to take advantage of the city.
Réal
Séjour de 2 nuits en octobre 2022
Réponse de ARAS le 7 oct. 2022
Dear guest,we would like to thank you for taking the time to inform us about your experience at the OSSUNA BAY Hotel in Cefalu. We are delighted to read that you have enjoyed everything of your stay, specially our very central location downtown CefaluPlease be assured of our very best attention at all time, Yours SincerelyThe Manager
10/10 Excellent
Auksentas
1 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything at the hotell is excellent. Big problem is with car parking. Parking lot is in distance of almost 1km from hotel.
Auksentas
Séjour de 1 nuit en septembre 2022
Réponse de ARAS le 1 oct. 2022
We would like to sincerely thank you for taking the time to write such a beautiful review on your experience in the Hotel OSSUNA BAY in Cefalù. I am pleased to read that you loved the way how we deal with our dear guests. Your satisfaction is a great source of inspiration and encouragement to make each trip of our guest like they dreamed of. I will personally share your comment with the team who will be more than happy to receive your kind words. With our warmest regards The Manager
8/10 Bien
carsten
Voyage en groupe
29 sept. 2022
Svært at finde
Mgl. beskrivelse af hvordan man kommer til hotellet
carsten
Séjour de 2 nuits en septembre 2022
Réponse de ARAS le 29 sept. 2022
Dear guest, Thank you for choosing OSSUNA BAY Hotel. We look forward to welcoming you back soon. All our best, THE MANAGER
8/10 Bien
Mary, Cape Coral
Voyage en famille
21 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is outstanding. The view is superb. We had a sea view. We were in the hub of the town. However, the bathroom was very small and the breakfast area as well. I expected more in these two areas for the price. Actually paid for the view and location.
Mary
Séjour de 3 nuits en septembre 2022
Réponse de ARAS le 21 sept. 2022
Dear guest, Thank you for your excellent feedback following your stay at the OSSUNA BAY Hotel. We are delighted to read that you enjoyed our location in the heart of Cefalù. We look forward to welcoming you back soon. Sincerely yours. The Manager
10/10 Excellent
Judith, Bellingham
Voyage en couple
20 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay at the hotel. It was right off the Main Street in the historic district. The staff were very helpful and the room was modern and comfortable.
Judith
Séjour de 1 nuit en septembre 2022
Réponse de ARAS le 21 sept. 2022
Dear guest, we really appreciate your excellent note regarding your stay at the OSSUNA BAY Hotel.Hope to see you again soon All the best The Manager
10/10 Excellent
Trieu
8 sept. 2022
Trieu
Séjour de 2 nuits en août 2022
Réponse de ARAS le 11 sept. 2022
Dear guest, we really appreciate your excellent note regarding your stay at the OSSUNA BAY Hotel.Hope to see you again soon All the best The Manager
10/10 Excellent
DAWN MARIE, Mukilteo
Voyage en couple
4 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff at the hotel. I was especially impressed that the day before, a WhatsApp was sent to me with a video on how to park, since the hotel is in a charming pedestrian district of the town.
Loved our little balcony off of our room and watched the people go by. Excellent stay.
DAWN MARIE
Séjour de 1 nuit en août 2022
Réponse de ARAS le 4 sept. 2022
Dear guest, we really appreciate your excellent comments regarding your stay at the OSSUNA BAY Hotel, it's always a pleasure to receive positive feedback such important opportunity for us to experience our level of service through the guest's eyes and all your notes help us to work on improving its quality Hope to see you again soon All the best The Manager
8/10 Bien
silvia
Voyage en couple
27 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La struttura è ben curata, ottima la pulizia e l’attenzione ai dettagli. L’ubicazione è nel pieno centro storico, comoda posizione per ristoranti, negozi e attrazioni. Buona la possibilità di avere il parcheggio fuori dalla zona ZTL e ben indicate le procedure per l’accesso. Il personale è disponibile e cordiale. Da migliorare la colazione, molto basica e poco “tradizionale”. Sono soddisfatta di questa esperienza.
silvia
Séjour de 4 nuits en août 2022
Réponse de ARAS le 3 sept. 2022
Gentile Ospite, La ringraziamo per aver scelto l'OSSUNA BAY hotel per il Suo soggiorno nella perla del Mediterraneo, Cefalù. Siamo davvero contenti che vi siate trovati bene nel nostro hotel, il nostro impegno quotidiano è volto a coccolare i nostri ospiti fin dal loro arrivo cercando di offrire un servizio “tailor made”, costruito sulle esigenze e preferenze di ogni ospite.Per quanto riguarda la colazione ci dispiace non l'abbia apprezzata, le ricordiamo che spazia dal salato al dolce con prodotti di prima scelta ed oltre tutto del territorio! Ci auguriamo quindi che torniate presto a trovarci, saremo lieti di accogliervi nuovamente! A presto, cordiali saluti Il Direttore
10/10 Excellent
Piero
Voyage en couple
1 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ottima posizione, in pieno centro e a due passi da tutti. Struttura in ottime condizioni, come da foto presenti sul sito.
Consiglio senza dubbi
Piero
Séjour de 1 nuit en juillet 2022
Réponse de ARAS le 1 août 2022
Gentile cliente,
grazie per aver soggiornato presso la nostra struttura e per averci attribuito un eccellente punteggio. Siamo felici che abbia gradito ed apprezzato la qualità e l'eccellenza dei nostri servizi. Nella speranza di potervi accogliere nuovamente in un prossimo futuro La saluto cordialmente. Il Direttore ed il suo staff
10/10 Excellent
DONNA
Voyage en couple
24 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ossuna Bay Hotel was IMMACULATE. Staff friendly. Location of hotel is perfect for beach, restaurants, and shopping.
DONNA
Séjour de 6 nuits en juillet 2022
Réponse de ARAS le 24 juil. 2022
Mrs Puccio, first of all, we would like to thank you for choosing to stay at the OSSUNA BAY Hotel of Cefalù and for taking the time for sharing your experience with us. We greatly appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback, as it helps us to achieve our goal of continuous improvement of guest services. Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time at the OSSUNA BAY Hotel We hope to have the pleasure of welcoming you back in our establishment very soon. Best Regards The Manager