Flats in Carterville

'I have stayed here before and it was great and I decided to stay here again. Your pool was almost set at hyperthermal temperatures. I know that you are able to regulate that temperature of the water. People were trying to use it and there were children! Your morning breakfast is a joke. It starts at 6:30 and ends at 9:30! People are on vacation most of the time. They are not going to rush downstairs to get that coffee and or juice. We were in the middle of getting something to eat and a...

'Quick and easy access off the highway and was more than perfect for my little family of 3 on our way to Mississippi. Would definitely come back if needed.'

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'all good'

'If you just need a place to sleep, this will work. Clean sheets, bed were ok. Very small bath, pedestal sink, a/c was turned off on a 98° day and we had to wait to chill down the room. No elevator, very small "free breakfast" mix and match outdated furnishings with stains. Smelled like smoke and BO.'

'The room had several safety issues. For example, the lightbulb was hanging in the lamp. The outlet to the air conditioner did not have a cover plate on it and the carpeting overlay the outlet. The bathtub was cracked and repaired several times. I should’ve been placed in a non-smoking room and it was obvious it smelled as smoke. The Internet for the television was very weak and we kept losing signal.'

'Pool was broken, hot tub was not cleaned, smells in a hotel not good. Bathroom wasn’t clean in our room.'

'This place was really charming. It's run by a family rather than a corporate entity, and the difference is palpable. Will stay again.'