Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 318 van 1001 beoordelingen" "
10 - Uitstekend
318
Gastenscore: 8 - Goed. 274 van 1001 beoordelingen" "
8 - Goed
274
Gastenscore: 6 - Redelijk. 150 van 1001 beoordelingen" "
6 - Redelijk
150
Gastenscore: 4 - Matig. 121 van 1001 beoordelingen" "
4 - Matig
121
Gastenscore: 2 - Ontzettend slecht. 138 van 1001 beoordelingen" "
2 - Ontzettend slecht
138
7,6/10
Netheid
7,4/10
Personeel en service
7,6/10
Voorzieningen
7,4/10
Staat van de accommodatie en faciliteiten
7,2/10
Milieuvriendelijkheid
Beoordelingen
2/10 – Ontzettend slecht
Arie
Zakenreiziger
12 nov 2023
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old, dirty and unfriendly staff
Arie
1 nacht verbleven in november 2023
Reactie van Yassmin Yehia op 15 nov 2023
Dear Arie,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yassmin YehiaGuest Relation
8/10 – Goed
Ahmed, Nijkerk
Reisde met partner
11 dec 2022
Positief: Netheid
Good hotel and close to airport, but they need to improve the behavior of the staff and better management.
Ahmed
6 nachten verbleven in december 2022
8/10 – Goed
Bassam Wajeeh
Reisde met een groep
12 nov 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed
Bassam Wajeeh
1 nacht verbleven in november 2021
Reactie van Novotel Cairo Airport op 14 dec 2021
Dear Mr. Bassam Wajeeh
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Atta ELDESSOUKY
General Manager
10/10 – Uitstekend
SULIMAN
Reisde met een groep
26 okt 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top!
Goed servis
SULIMAN
2 nachten verbleven in oktober 2021
Reactie van Novotel Cairo Airport op 14 dec 2021
Dear Mr. SULIMAN
We very much appreciate your comments regarding your stay at Novotel Cairo Airport.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Atta ELDESSOUKY
General Manager
8/10 – Goed
Ahmed, Nijkerk
Reisde met partner
21 sep 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean and romantic
Ahmed
1 nacht verbleven in september 2021
4/10 – Matig
Geverifieerde reiziger
Reisde met partner
12 aug 2021
Negatief: Netheid, personeel en service
De kamer en de gangen waren niet schoon
De prijs bij de baar was erg duur
Geverifieerde reiziger
1 nacht verbleven in augustus 2021
10/10 – Uitstekend
A N
Zakenreiziger
13 jul 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gewoon een geweldig airport hotel. Shuttle aanwezig, 24/7, bar met alcohol (dus een westerse community) , geweldig ontbijt. Kamers in goede conditie. Mijn eerste keus hotel.
A N
1 nacht verbleven in juli 2021
8/10 – Goed
Geverifieerde reiziger
21 nov 2019
Positief: Personeel en service, voorzieningen
Goed was het personeel en het bed was ook erg goed. De kamer is schoon. Wat ik minder vond is dat mijn kamer was weggestopt, duidelijk in een gang die voor de 'budget' boekers werd gebruikt. De gang naar de kamer was vies (kapotte vloerbedekking, etensresten). Dit werd ook niet snel opgeruimd.
Geverifieerde reiziger
1 nacht verbleven in november 2019
Reactie van Sabreen Farouk op 29 nov 2019
Dear valued, Thank you for taking the time to tell us about your experience Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the mentioned comments and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Atta ELDESSOUKY General Manager
6/10 – Redelijk
Melissa
20 mei 2024
Positief: Netheid, personeel en service
Melissa
1 nacht verbleven in mei 2024
Reactie van Yassmin Yehia op 23 mei 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager
4/10 – Matig
Vladimir
Reisde met familie
17 mei 2024
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
In our room 4129 the whole time was an air-conditioned hum, I guess from nearest facility. They know that and to cover it they give you a room with TV swich on and working air condition in the room,so youbwould not hear it.
Vladimir
2 nachten verbleven in mei 2024
Reactie van Yassmin Yehia op 20 mei 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager
8/10 – Goed
Vinod
Zakenreiziger
9 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Poor shuttle service from airport. Had to take a cab
Vinod
1 nacht verbleven in mei 2024
Reactie van Hotel management op 11 mei 2024
Dear Mr. Vinod,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager
8/10 – Goed
Sharon, Gold Coast
Reisde met partner
8 mei 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The Novotel was a welcome relief from the hustle and bustle of Cairo. The room was huge- in fact two rooms. It was quiet and clean with good facilities. The staff were very friendly and efficient. Especially Emir the waiter who looked after me.
Sharon
2 nachten verbleven in april 2024
Reactie van Hotel management op 11 mei 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
10/10 – Uitstekend
Nessym
Reisde met familie
2 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Honestly this is the BEST hotel I been to in Cairo and j cannot wait to come back
Nessym
7 nachten verbleven in april 2024
Reactie van Yassmin Yehia op 3 mei 2024
Dear Nessym,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
8/10 – Goed
Julie
2 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parfait pour un cours séjour!
Julie
1 nacht verbleven in april 2024
Reactie van Yassmin Yehia op 3 mei 2024
Madame/Monsieur Julie,Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cairo Airport.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments lesmeilleursAtta ELDESSOUKYGeneral Manager
10/10 – Uitstekend
Abdulkader
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience!!
Abdulkader
6 nachten verbleven in april 2024
Reactie van Yassmin Yehia op 2 mei 2024
Dear Abdulkader,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
10/10 – Uitstekend
DITJON, Ioannina
30 apr 2024
DITJON
1 nacht verbleven in april 2024
Reactie van Yassmin Yehia op 20 mei 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
10/10 – Uitstekend
Kenji
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty close to the airport, excellent staff and very nice accomodations. I strongly recommended
Kenji
2 nachten verbleven in april 2024
Reactie van Yassmin Yehia op 30 apr 2024
Dear Kenji,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
10/10 – Uitstekend
Janet
25 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I checked in last min to get away from a hotel I didn’t feel safe as a solo traveler at. This hotel is gated with some at the gate and a dog they walked around the car. At the door it’s a bag check like the airport very quick. Staff was fast with help and check in took about 2 mins bel hop took my things to my room for me. Hotel quite beautiful clean and nice will stay again. Free shuttle to the airport every 30 mins on time.
Janet
1 nacht verbleven in april 2024
Reactie van Yassmin Yehia op 29 apr 2024
Dear Janet,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta El Dessouky General Manager,
6/10 – Redelijk
Alejandro
23 apr 2024
Positief: Netheid, personeel en service en voorzieningen
The hotel was a little expensive for what they offer, but it was clean and the shuttle to the airport was good.
Alejandro
1 nacht verbleven in april 2024
Reactie van Yassmin Yehia op 29 apr 2024
Dear Alejandro,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
4/10 – Matig
Maurizio
20 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Maurizio
1 nacht verbleven in april 2024
Reactie van Yassmin Yehia op 21 apr 2024
Dear Maurizio,Thank you for taking the time to tell us about your experience at Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager
10/10 – Uitstekend
Jennifer
9 apr 2024
Jennifer
1 nacht verbleven in april 2024
Reactie van Yassmin Yehia op 29 apr 2024
Dear Jennifer,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Atta ELDESSOUKYGeneral Manager
4/10 – Matig
Danielle
Reisde met familie en kleine kinderen
7 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Clean modern airport hotel, with comfortable beds. It was badly let down however by 2 issues - the shuttle and the food.
Shuttle - advertised as free 24 hour service. On arriving to Cairo however it is extremely difficult to actually use it. You have to ring the hotel reception and wait 30 minutes, which isn’t easy unless you have an Egyptian mobile. They ignored my messages sent in advance with our flight details, so we had a stressful wait in the blazing heat with our toddler.
The Italian food (Primavera restaurant, beside the pool) - the pizzas had NO tomato on them so were basically cheesy bread with toppings, and the “tenderloin” beef was inedible. The “risotto” was just plain rice in a bowl served upside down. We tried to highlight this to staff but were ignored and had to pay the full amount.
Danielle
1 nacht verbleven in april 2024
Reactie van Yassmin Yehia op 8 apr 2024
Dear Danielle,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager
8/10 – Goed
Jugdip
6 apr 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient for airport
Jugdip
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 7 apr 2024
Dear Jugdip,Thank you for choosing Novotel Cairo Airport. We are delighted to hear that you found our hotel convenient for the airport. We look forward to welcoming you back soon. Best Regards, Atta El Dessouky General Manager
10/10 – Uitstekend
Sebastian
Reisde met een groep
5 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable beds.
Sebastian
1 nacht verbleven in april 2024
Reactie van Hotel Management op 7 apr 2024
Dear Sebastian, Thank you for your positive feedback regarding our clean and comfortable beds. We are delighted to hear that you had a pleasant stay. Best Regards, Atta El Dessouky General Manager
10/10 – Uitstekend
sue
4 apr 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very quick check in, close to airport and room very quiet, allowing for a good nights sleep.
sue
1 nacht verbleven in april 2024
Reactie van Yassmin Yehia op 4 apr 2024
Dear sue,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
6/10 – Redelijk
Mark
Reisde met partner
20 mrt 2024
Positief: Netheid
Negatief: Personeel en service
Called for shuttle, was told to call shuttle ourselves and given number. This should not happen, staff at hotel should call shuttle for us. Second driver of shuttle did nothing except pick us up. We lifted our bags into truck, he sat. When we got to hotel he asked for tip. Pretty bad image for Novotel. Front desk check in Amr was great. Very efficient and helpful.
Mark
1 nacht verbleven in maart 2024
Reactie van Yassmin Yehia op 21 mrt 2024
Dear Mark,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager
10/10 – Uitstekend
Erin
20 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The shuttle was easy to grab and liked that the bar was open 24/7. Rooms were clean and perfect for landing for a layover while facilities offered made you feel like you were at a resort rather than a ‘landing ground’. Prices were fair and would visit again
Erin
2 nachten verbleven in maart 2024
Reactie van Yassmin Yehia op 21 mrt 2024
Dear Erin,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
8/10 – Goed
Ghazi, Modesto
8 mrt 2024
Ghazi
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 12 mrt 2024
Dear Ghazi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager
8/10 – Goed
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3 mrt 2024
修�
3 nachten verbleven in februari 2024
Reactie van Yassmin Yehia op 24 mrt 2024
Dear ä¿ä? , Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atta ELDESSOUKY General Manager
10/10 – Uitstekend
Cormac
23 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff
Cormac
1 nacht verbleven in februari 2024
Reactie van Yassmin Yehia op 23 feb 2024
Dear Cormac,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
2/10 – Ontzettend slecht
Elie
21 feb 2024
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible hotel. Much better options out there.
Horrible place and terrible people.
Rude, obnoxious staff. Smelly, poorly managed and overpriced hotel.
Elie
1 nacht verbleven in januari 2024
Reactie van Yassmin Yehia op 22 feb 2024
Dear Elie,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager
8/10 – Goed
Augustus
5 feb 2024
Augustus
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 7 feb 2024
Dear Augustus,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards,Atta El Dessouky General Manager
10/10 – Uitstekend
Jennifer
29 jan 2024
Jennifer
1 nacht verbleven in januari 2024
Reactie van Yassmin Yehia op 30 jan 2024
Dear Jennifer,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Atta ELDESSOUKYGeneral Manager
10/10 – Uitstekend
Edward, Bath
24 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Edward
1 nacht verbleven in januari 2024
Reactie van Yassmin Yehia op 28 jan 2024
Dear Edward,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Atta ELDESSOUKYGeneral Manager
6/10 – Redelijk
Tatiana
Reisde met familie
23 jan 2024
Positief: Netheid, personeel en service
The staff, room, location, and food are excellent.
We experienced problems with the room bathroom.
It would be nice to have more trees, bushes, flowers, especially around pools - it was a bit intimidating to go to a pool - people could see you very well from the restaurant windows.
Tatiana
1 nacht verbleven in januari 2024
Reactie van Yassmin Yehia op 24 jan 2024
Dear Tatiana,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yassmin YehiaGuest Relation
10/10 – Uitstekend
Jorge, Staten Island
Zakenreiziger
19 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All was ok
Jorge
1 nacht verbleven in januari 2024
Reactie van Yassmin Yehia op 19 jan 2024
Dear Jorge,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation
10/10 – Uitstekend
Mary
Reisde met partner, Reisde met familie
18 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were travelling from Canada and this was a great place after long flights to rest before starting our travels in Egypt. Easy shuttle from arrivals, very attentive staff, very good food service options within hotel. Enjoyed our stay and would recommend.
Mary
Reactie van Yassmin Yehia op 19 jan 2024
Dear Mary,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation
6/10 – Redelijk
Hannah
Reisde met een groep
13 jan 2024
Positief: Personeel en service
Negatief: Netheid
Just OK
Our first room reeked of cigarette and non of the outlets worked. They were quick to switch our room though which was nice. Our Hotels.com booking said there was complimentary breakfast but the guy was giving us a hard time saying that’s not a thing. This place is just OK. Better than a motel, but not luxurious by any means.
Hannah
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 14 jan 2024
Dear Hannah,Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.Best Regards,Atta El Dessouky General Manager
10/10 – Uitstekend
Stewart
13 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is a large airport hotel with all the facilities one could hope for. The lobby was busy at all times but there was always someone around to answer questions. There are several restaurants adjacent to the lobby and 2 outdoor pools.
Our room was typical with 2 twin beds even though we were told we would have one larger bed. The beds were comfortable. The bathroom was a decent size. The holel offered a free shuttle service to/from the airport.
Stewart
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 14 jan 2024
Dear Stewart,We would like to pass you our utmost appreciation and thankfulness for taking the time to publish your fabulous review regarding your recent stay at Novotel Cairo Airport. Our special thanks to you for your lovely, praising words.We are looking forward to welcoming you back in the near future for another unforgettable stay with us at Novotel Cairo Airport.Best Regards,Atta El Dessouky General Manager
8/10 – Goed
Susane
Reisde met familie
11 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean and friendly staff. Comfortable bed and pillows and nice room with a beautiful view of pool and grounds. Older and in need of some maintenance. Room service was hit or miss.
Susane
3 nachten verbleven in januari 2024
Reactie van Hotel Management op 11 jan 2024
Dear Susane,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best Regards,Atta El DessoukyGeneral Manager
10/10 – Uitstekend
Jun
8 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jun
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 8 jan 2024
Dear Jun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager
8/10 – Goed
TOMOKO
8 jan 2024
TOMOKO
1 nacht verbleven in januari 2024
Reactie van Yassmin Yehia op 9 jan 2024
Dear TOMOKO,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation
8/10 – Goed
Ayman Alexander
7 jan 2024
Positief: Netheid, personeel en service
Ayman Alexander
1 nacht verbleven in januari 2024
Reactie van Yassmin Yehia op 9 jan 2024
Dear Ayman Alexander,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation
10/10 – Uitstekend
Jun
7 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jun
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 8 jan 2024
Dear Jun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager
10/10 – Uitstekend
Abubakar
2 jan 2024
Abubakar
2 nachten verbleven in december 2023
Reactie van Hotel Management op 8 jan 2024
Dear Abubakar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager
10/10 – Uitstekend
Tatiana
Reisde met familie
29 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay!
Tatiana
2 nachten verbleven in december 2023
Reactie van Yassmin Yehia op 1 feb 2024
Dear Tatiana,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
10/10 – Uitstekend
Dia, AVON
29 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dia
1 nacht verbleven in december 2023
Reactie van Yassmin Yehia op 30 dec 2023
Dear Dia,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation
4/10 – Matig
Nadim
27 dec 2023
Nadim
1 nacht verbleven in december 2023
Reactie van Hotel Management op 17 jan 2024
Dear Nadim,Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.Best Regards,Atta El Dessouky General Manager
10/10 – Uitstekend
Mani
26 dec 2023
Nice Hotel
Overall good in cleanliness, service and complimentary breakfast!
Mani
2 nachten verbleven in december 2023
Reactie van Yassmin Yehia op 27 dec 2023
Dear Mani,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation
6/10 – Redelijk
Sidney
23 dec 2023
Sidney
1 nacht verbleven in december 2023
Reactie van Yassmin Yehia op 27 dec 2023
Dear Sidney,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation