Everything from preparing for the stay to leaving is well thought out by the owners. They are local, and the texting communication is fantastic. One day we had thunderstorms, and our power went out in the evening. I was able to text them even though it was late, they checked on us, and I let them know when power was back. We loved everything during our stay. Very clean, cabin is beautiful, hot tub was awesome, view of the creek and outside seating were wonderful ( got to see wildlife, deer came down to drink, a big Herrin flew down right next to the cabin then walked to the water, to mention a couple)Side Note: There is an incline at the location that when it rains, driving up it to leave could be a challenge, depending on the vehicle, because it is a gravel road in that area. We had a 2-wheel drive large Expedition and did fine. My husband knew how to maneuver and stayed in a lower gear. Under normal weather conditions it is not a challenge, but some might find that hill intimidating. We would love to stay here again. It is spacious, more so than the pictures can express, and our kids loved everything as well and did not want to leave.