2/10 Horrible
Paige B.
11 nov. 2025
Les points faibles : Propreté
Never knew it was gated. Guard was great.Communication lacked- Even if they send messages at 11:11pm also automated messages/autobot1st night, we get in checked in around 5. Unit 4 smells awful cannot pin point the smell let the bnb know it wasn’t us; maintenance shows up the next day with ozium and an air freshener spray. It does nothing for the smell but mask it and then later heighten it. Same night, unit 3. I’m giving my first out of six kids in our group a bath. After the first bath not even filled half way, the water goes cold on the second and third showers. I myself didn’t shower until 12:00 to get a warm shower that night after working all day then driving down for this family vacation to meet up with everyone. Next morning, coffee maker in unit 4 does not work no worries unit 3 had 2 for some reason moved it over there so everyone could have coffee where they were at. Last night, we come home late for silver dollar city, there’s some type of bug in our towels. Idk what it is, maggot;beetle idk. Anyway, go to message the host for what feels like a little too much for my liking. Vrbo cannot control the funds on this company— so don’t let them waste your time like they did mine after all said and done. Cindy- had to transfer me to higher management- if I could leave a zero on this I would, but you can’t. P.S their supply closet is outside with no sealant on the floor so literally any critter can get through. 1B inop not noted as well.
Paige B.
Séjour de 2 nuits en novembre 2025