4/10 – Matig
Leah J.
15 jul 2025
Not as advertised
Well, there was good and bad. The staff at the condo were all kind. The bfast was good. The room was clean. BUT - after reading reviews i was worried that we would end up getting a condo without the number of beds that were advertise. I messaged the host to question this and make sure we get a king, two queens, and a pullout sofa and was assured i would. Get there and there was no pullout sofa. We had 8 people staying, so we needed what was advertised. The staff did get us rollaway beds, but it took 2.5 hrs to get them, and by then it was almost midnight. There were also only towels for 6, not 8, even though the advertisement said it accommodated 8 and the host knew there would be 8. We asked for 2 extra sets of towels, but those also took a long time to get because their washer and dryer were broken and they were working with home sized units for the entire complex. Another thing that bugged me was the fact that after getting back from a full day at SDC the keycode wouldnt open the door. It worked to lock the room, but not unlock. There are no towel racks or toilet paper holders, so the tp had to be placed on the floor or back of toilet and there was nowhere to hang towels to dry. The airconditioner in the king size room didnt work either. The pics show furniture thats not there or completely different. The staff are the only saving grace from giving my stay a 1 star. Overall the unit was just unfinished. Not happy about the misleading ad and not getting what was promised.
Leah J.
2 nachten verbleven in juli 2025