Kastelen in Bouxwiller

"schone kamers en een goed bed"

"Unfortunately a disappointing stay. This was the second time staying at this hotel. The first time us and other people that wanted to check in couldn’t because there was no one at the reception desk. Which resulted in a huge waiting time. It seems that in the morning there is no receptionist and their shift only starts from 14:00 (same as check in time, so that means if receptionist is late/sick there is no one to cover). The automated check in machine was out of order so not helpful at all. Now we wanted to give it another try to stay at B&b Strasbourg nord schiltigheim. But unfortunately not a good experience again. While checking in the computer said twice that the tourist tax didn’t come through even though it passed through the machine and was reduced from the bank. Afterwards they covered this so ok. When we came back to the room after a long day of traveling and staying in the city we wanted to take a shower but there was NO HOT WATER. The receptionist came to the room to check and confirmed and said he was going to contact his manager. The manager stated that the boilers are small and that they probably ran out of hot water. Mind you this was at midnight. He said that probably by the morning there would be again hot water. They didn’t propose anything for a partial refund for the inconvenience. This particular hotel of B&B doesn’t match the standards at all of all the other B&B hotels that we have visited in the past. Very disappointing."

"Heel lekker ontbijt, vriendelijk personeel. "

"Goed ontbijt, prima kamer, kortom prima prijs / kwaliteit"

"Vriendelijke mensen goed ontvangen , service meer als goed. Een heerlijke paar dagen gehad,hotel absoluut een aanrader."

"Schone nette kamer vriendelijk personeel makkelijk parkeren"

"Prima hotel voor een mooie prijs. Jammer dat de bed van de kinderen niet gereed was. Voor de rest hebben we een fijne verblijf gehad "

"Prima hotel om te overnachten voor 1 of meerdere nachten om Straatsburg te bezoeken. Kleine 25 minuten lopen naar het centrum of met de bus."

"Goede locatie, tram halte voor de deur. Klein wel fijne kamer. Goede ontbijt & service ook. "