I thought hard of what to say, because I want to be fair. The property wasn't what we hoped and we were disappointed on our arrival. The listing photos must be old because what we found was a home in need of serious TLC. Dirty and worn, soiled furniture, stained floors, washed out driveway, broken flag on the ground, garbage in the yard around the decks (the decks were a mess), filthy grill with shredded grill cover, overall poor cleanliness, clothing from past guests in dressers, old candy in the bunk beds, the outside is infested with carpenter bees, and on the inside no thoughtful touches of home or welcome. For example, my wife picked some beautiful wildflowers in the front yard and put them in a vase on the dining room table to liven up the cabin. Something for them to think about because there was no natural connection to the area or even to local vendors. However, management was very responsive when we called and kept the lines of communication open throughout our stay. They were apologetic and wanted to make us happy, a second cleaning inside/out, an exterminator the next morning, a pressure cleaning for the lower deck, refunding a night's stay. We appreciated their efforts and kindness. So, though things started out rough, we ended up having a nice stay after all and made some happy memories. Blue Ridge is a beautiful area with a great downtown for dining and shopping. I hope this review helps them with this particular listing because the potential is there!