We glad your stay met your expectations. We look forward to seeing you again!

We're sorry to hear your stay wasn't perfect. We will pass on your comments to our staff to be addressed. Thank you for the opportunity, and the feedback.

We're sorry you were not satisfied with your stay. Unfortunately we cannot absorb the additional utility cost when a guest charges their vehicle at our property, which is not set up to supply such a service. Nor can we overlook leaving the cabin door cracked open for hours, with a cord running from the room to your car, in extremely bad weather that you acknowledged. Maybe next time ask the property, in advance, so they can provide you with a solution, in this case the address of the nearest, designated, EV charging station.

So glad you enjoyed your trip! We look forward to your next visit!

Hi Debra, we're sorry that your experience was less than expected. We aim to provide an economical family friendly property. We appreciate your feedback for the coffee maker and will share your experience with our cleaning staff, that is unacceptable!We are always happy to provide extra blankets upon request, but unfortunately we no longer provide dish racks, only kitchen towel to lay them on. Our previous racks grew legs, and went on adventures of their own, so that was a decision made in order to keep our costs down for our guest.We do hope that you still enjoyed your time on the mountain!

Thank you so much Natalia. We are indeed glad you enjoyed your stay, and we look forward to your next visit!

Thank you so much Richard! Hope to see you again soon!

Thank you so much! Hope to see you again soon!

Thank you so much Adrian! We will see you next trip!

Thanks so much Kai. I'll let the crew know your feedback, our sponges are on backorder (along with so much of the world!). Hope to see you again!

Thank you so much Silvia! Our guests happiness is our goal and it's so nice to hear we succeeded! See you next visit!

Thanks so much! Hope to see you next trip!

Hi Jessica Unfortunately this message isn't showing us what your booking info is, so I'd love to figure out what happened here. All bookings that come through third party booking engines (like your booking) assign the room when it comes to us. If there's some problem with what it's showing and what it's booking we'd love to know that so we can as Orbitz to fix it. Thanks!

Thank you so much! Nothing makes us happier than happy guests! See you next time.

Thank you so much Jose! We are slowly but surely upgrading Timberline but in the meantime we work very hard to make it a great experience! Hope to see you again!

Thanks Aaron! We are so glad you enjoyed your stay and hope to see you next time!

Thank you so much! We will see you next time!

Thank you so much! Hopefully we will see you again!

Thank you so much! We look forward to having you back!

Thank you! See you soon!

Thank you so very much! We try to stay affordable so families like yours can visit this wonderful natural environment. So glad you were happy!

Thank you so very much!

Thanks so much for the great feedback and glad you had a great time!

Thank you for your feedback Rosa. We'd really appreciate it if you could give us a call or give us more details as the ENTIRE bed is turned with every guest. I'm wondering what happened here... Thank you and I'm so sorry you had that experience!

I wish I could understand why you didn't love us to help us improve. Our goal is always to make our guests happy.

Thanks for the feedback!

Thank you so much for your feedback! See you next time!

Thanks for the feedback Jorge. Sorry you didn't love us! It's always our goal to make our guests happy, any additional input would be appreciated to let us know how we can improve.

Thank you so much Jeff! We love making our guests happy! Thankfully the highway calms down at night. Hope to see you again soon.

Thank you so much Mario! Everyone needs an escape right now, so glad we were able to make yours awesome! Hope to see you again soon.

Thank you so much! See you next time!

Thank you so much for the feedback! I'll share your kind words with Max!

Thanks for the feedback! Hope to see you next time!

Thank you so much for the great feedback! We hope to see you again soon!

Thanks so much for your feedback! Looking forward to your next stay!

Thanks for the love!

Thank you so much for the awesome feedback Todd! We look forward to your next visit!

Thank you so much for staying with us! We hope to hae you back soon.

Thanks Emily! Hope to have you back soon!

Dearest Guest I'm so sorry you didn't love us! We've worked so hard restoring, replacing and renovating Timberline and it's still ongoing. It would certainly be more helpful if we knew which cabin you were in...but we thank you for your feedback.

Thank you so much! Hope to see you again soon!

Thank you for your feedback! Glad you enjoyed your stay!

Thank you for your feedback! We are so sorry about the pool not being open. We ran into some issues when it came time to open and unfortunately the remodel wasn't scheduled, we hope to have it open for the 4th of July. If you mention your prior stay, we'd be happy to give you a sweetheart deal to visit again and hang out in the new pool! Thanks Shannon