Hôtel près de Bassett Park (Burlington)

« The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

« Motel propre et bon accueil. »

« Beautiful cottage in a great area less than a five minute drive to downtown and the lake. I can't wait to go back! »

« Good place to stay on a budget. I’ve stayed here several times because it is the closest hotel to Genoa City. They have been improving the property over the years. »

« Staff not helpful »

« We arrived at the hotel very late and discovered after checking in that the bed linen hadn't been changed. After speaking with the front desk, I was moved to a different room. »

« Le personnel était tres accueillant et disponible. La propreté etait bonne sans pouvoir dire excellente. Unnpetit lifting ne nuirait pas... »

« Je revenais pour la troisième fois, l'hôtel est toujours très bien, situé et les chambres confortables si ce n'était le bruit assourdissant de la climatisation qu'il est impossible d'arrêter ! C 'est la première fois que je suis confronté ici à ce problème, je me suis renseigné à l'accueil qui m'a confirmé qu'il n'était pas possible de suspendre la climatisation. Ca plus l'absence de petit déjeuner ont raison de ma fidélité au GENEVA INN .... »

« The location was accessible to all the restaurants and lake itself. »

« Don’t stay here… shady people disrupting guests. »

« Room had spiders/webs in corner, toilet seat was not fully screwed to toilet, extremely small TV had picture 3-4 inches smaller than screen, door to porch had foggy glass, paint/cement on porch was all peeling. We decided to leave and drive home after supper. »

« First off staff is excellent. Check in/ Parking getting settled in all 5 stars. Location also if you want to walk the shops and bars is perfect. It was a last minute booking and most of the hotels in the area were sold out. The room had a musty odor: it was humid upon arrival: temp was set at 75 I dropped to 71 and went to the pool for a couple hours & came back to the same warm humid room.. left again for food and drink. Returning hours later…barley any better the a/c took all night to cool...

« The Grand Geneva is a beautiful resort with great amenities and great staff. We enjoyed the spa, restaurants, lounge onsite Starbucks and outdoor pool. The resort still has so much more to offer! Awesome place. »

« Just loved staying here, met the owner and she was wonderful. The little details that they have all over the place is just great, you feel welcome. It's just over all a great place to stay if you're ever in lake Geneva, will be going back again. »

« We enjoyed our stay over the 4th of July weekend. The resort and hotel were in great shape and worth every penny. Exceeded our expectations! We are hoping to come back! »

« good »

« We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we...