Spahotels in Zephyr Cove

'Checking in was a disaster. Their staff have no clue what they're doing. It took 45 minutes to get our room keys. We ended up needing a 2nd room and ran into the exact same problem with different staff. I asked for the manager and he just gave me excuses and attitude. We will never step foot in ANY Ceaser's owned establishment ever again after this experience. ZERO star experience! NOT RECCOMENDED.'

'Beautiful location.'

'2de keer in dit hotel maar deze keer viel het ons toch wel erg tegen. Handdoeken waar telkens haren in zaten. We hadden in eerste instantie een kamer waar echt overal vieze vlekken in het bed zaten en waarbij de wc niet schoon was gemaakt. 2de kamer was beter maar de accommodatie kan wel een upgrade gebruiken.'

'So many things to do here. Too bad their beach wasn’t accessible when we visited but they had other private beaches we could use. Staff was to notch. We aren’t fans of the casino but it was nicely separated. Great location with so many great activities & restaurants within walking distance.'

'This place hasn’t been updated since the 70ies. Our room had a really bad smell. The sleeping couch was worn and torn. The furniture was uncomfortable. The bed was fine. There were some coloring stains on the duvet. The floor was very uneven and there were cracks in the ceiling. The windows couldn’t be opened since the insect screens were torn and there was so much dirt and cobwebs between the screen and the window. It really felt dirty. The laundry room floor was really dirty and the waste...

'Beach access'

'Beautiful, well-maintained property in a centralized location. Staff was efficient, friendly and helpful. We were disappointed that we were charged for parking which had previously been complimentary when renting as a guest of an owner. As the family member of an owner, we are aware that when the owner uses their unit, they receive complimentary parking. Also the pool umbrellas were in back order so there was little shade/coverage on the pool deck. Other than this, we thoroughly enjoyed...