Yacht Haven Grande Marina

You have to walk up various hills to get to your room or wait in long lines to be shuttled via a 3 person max golf cart. The cart service is almost nonexistent during early morning hours which means that on most mornings you are walking down to the main building area or parking lot. Sometimes even when you get to the main building the doors are locked and no staff can be reached. Several times I called for golf cart service to be picked up to only be told that the staffers have not arrived or were not scheduled to arrive until later. The food at the restaurant looks great but has no taste or flavor. So for the cost it’s extremely overpriced. You can’t use the beach because of the massive amounts of seaweed and although they clean it everyday it is a lot left and the smell is horrible. If you book through Expedia you are not allowed to use the conceriege desk to book excursions so standing in line to make inquiries is a waste of time. The workers are nice but they do expect to be tipped even for the golf cart service which is beyond guest control.