4/10 – Matig
Kristina
Reisde met familie
15 jul 2025
Negatief: Netheid
We reserved a room to sleep 5 and requested a rollaway bed in advance. When we arrived we were told they had just given away the last one. We were told the manager would arrive at 11pm and perhaps she "could find one" somewhere. We waited up and never heard from her. We had to share 2 queen beds for 2 adults and 3 teens. The room was dirty and smelled like a wet dog. Rooms should be designated as pet-friendly or not so those without animals aren't placed in rooms that smell like dogs. We didn't even want to put our bags on the floor in the room. The hotel is under construction but they should not be selling dirty/half-renovated rooms. They should also not allow people to book for 5 people if they can't provide rollaway beds. The pool/breakfast area were nice so I assume the hotel will be better when the renovations are done.
Kristina
1 nacht verbleven in juli 2025