Hôtel près de Wy'East Park (Vancouver)

« Clean room, friendly staff (Amber was awesome). Breakfast was fresh. Positive experience. I would rate as 5 stars »

« very helpful staff and nice room »

« Clean inviting environment. Staff is so kind »

« When we arrived, the room hosted a couch that we thought was eaten by a rodent. It's fake leather and we have been told that all furniture suffered from Covid alcohol rubbing for disinfecting. But c'mon, this is a Double Tree and it's 2024, four years after Covid, the brand can afford to replace this, it's not a Motel 6. So now way, not up to Hilton standards. »

« J’ai passé une belle nuit à cette hôtel »

« Absolutely disgusting!! Drugs being done in the parking lot, front desk staff was higher than a kite and took over 45 minutes to check us in, the room was gross, spiderwebs, holes, rust, room above us stomped around the whole night, doors slamming, a man and women fighting threatening harm to each others lives, DO NOT STAY HERE! Pictures are misleading and possibly of another room. »

« Very clean, I felt safe, the staff was very friendly and the service was quick. We slept peacefully for one night. »

« Breakfast eggs and bacon delicious with strong coffee. Room was quiet, bed great loved the pillows »

« Terrible odor in my room, and there was a window taped up with black tape that was jammed open and looked terrible while also letting in cold air. After asking staff about this, hoping to get a different room, they there were extremely unhelpful and made no effort to remedy the situation, offer solutions, or even apologize for the inconvenience. I ended up just leaving. Very disappointed since the last time I stayed here was quite pleasant. »

« Hôtel bien tenu, très propre, accueil agréable, chambre confortable avec des prestations de qualité, petit déjeuner complet avec des plats chauds cuisinés. Un seul regret, non seulement le parking est payant mais nous avons réglé 3 jours de stationnement pour 2 nuits. Il semble donc que l'on nous fasse payer le jour d'arrivée ainsi que celui du départ. »

« Accueil beaucoup trop long (près de 30 mn et 1 seul personne à l'accueil) indigne d'un hôtel de ce standing. Pour le reste on retrouve toutes les qualités des Hampton Inn (belles chambre bien équipée, climatisation assez silencieuse, bon WIFI, très bon petit-déjeuner...). A noter que la piscine était hors d'usage mais on pouvait utliser celle du Sheraton voisin. A noter l'efficacité de la navette pour l'aéroport. »

« Free laundry option is always appreciated. Television choice is fairly poor with many channels on in-room guide having no signal. This is second stay due to convenient and safe location; would stay again just on those terms. Only issue is to ask for room away from room 206 as occupant leaves door ajar and moans/chants loud enough to hear down hallway or blasts television. On both trips, the same situation so it might be a long term resident. »

« Hôtel bien rénové mais bruyant si vous donnez sur la route. J'avais demandé une chambre au calme bien longtemps à l'avance j'ai eu une chambre au dessus de l'accueil et face aux ascenseurs, c'est à dire tout sauf calme. Petit déjeuner sans plus. Manque vite de produits et se termine à 9h00. Quartier assez sécuritaire malgré tout. »

« Hotel pratique ! »

« Old hotel that would rely need a refurbishment. »

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