Kastelen in West Knoxville

'Clean room. Staff was helpful.'

'Location was top'

'There for a class so no time to use amenities. Hotel nice mostly clean but the hard to reach edges of floor and shower dirty.'

'recent en kraaknet'

'Loved'

'Every staff member from the front counter to the breakfast staff to the housekeeping were all very welcoming. I usually get nervous about hotels with customer service but this staff was amazing. Someone next to me had a dog so I didn’t get too much sleep but just from the staff alone and the hotel room it was a 10'

'This was a usual and customary place that has a bit of age and deferred maintenance. The microwave sparkles inside when you use it. The breakfast was mediocre at best. We came out at 9 am and found breakfast to be picked over and not well maintained. The best part of the stay was the night desk lady who checked us in. We made a mistake and selected the wrong date but was quickly able to change it to the correct date. What we didn't realize was that the hotel charged us 150.00 to make the change!...