Vakantie en citytrip naar West Hill

The morning staff was really helpful and very understanding. The property was clean

Everything was as expected. Clean friendly decent location. Morning breakfast was decent as well.

We stayed here two years ago and it was amazing. I’m trying to not sound prejudice but the property is under new Indian ownership and has gone downhill severely. All the furniture in the lobby was so stained and dirty you didn’t want to sit in any of the chairs or couches. Lot of burned out lights in the lobby, only one elevator worked. The bar didn’t have any beers on tap like they did before, I ordered a Gin & Tonic and requested a lime as well. The bartender didn’t want to give me one and wanted to save them for the corona beers because they ran out of limes. The floor in our room was filthy we had to wear socks and they were black on the bottom from the carpeting! The bathroom had peeling paint on the ceiling and the floor was slick as hell from whatever “cleaner” they used. Just walking into the bathroom would leave dirty tracks on the tile floor. We were there for 3 nights, room was only cleaned once even though I asked the maid to please clean our room and provide new towels and empty our trash. I had to grab towels off their cart, plastic cups, coffee & toilet paper. The Indian guy at the front desk was rude when we checked in even though he let 4 people in front of us check in early, he told me check isn’t till 4 and come back. This was at 2 pm!! Place has gone downhill under new ownership!!!! Pathetic!!!

O