Dakterras

Beoordelingen van Pendry Washington DC - The Wharf

5 out of 5
Pendry Washington DC - The Wharf
655 Water Street SW, Washington, DC

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 107 van 137 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 137 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 137 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 137 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 137 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kornelis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good modern hotel on a perfect location
We stayed three nights in the Pendry for a visit to Washington DC. A nice new and modern hotel located in the attracted Wharf District. On arrival we were ingraded to a nice river view suite. We are good walkers and were able to visit all main attractions of Washington by foot. Using shared boles are also a good option. The hotel pool is very nice and relaxing after a long day of sightseeing. Hotel is surrounded by many restaurants in various price classes. All staff is very friendly.
3 nachten verbleven in september 2023
Reactie van Parag Athavale, Hotel Manager op 20 sep 2023
Dear Kornelis, Thank you for taking the time to share your review following your recent stay with us at Pendry Washington DC. It was our pleasure welcoming you and we sincerely look forward to your next stay.

10/10 – Uitstekend

Paula Jean

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is in a beautiful area. Easy to walk everywhere. Staff were very helpful!
1 nacht verbleven in mei 2024
Reactie van Joshua Conner | Front Office Manager op 14 mei 2024
Paula Jean, Thank you so much for staying with us and for taking a moment to share your incredible experience. Here at The Wharf we are so delighted to have so many restaurants and entertainment right within walking distance. Please feel free to reach out if we can help with anything in the future as we would love to welcome you back.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed in a suite. The whole place was Top tier! The views in the room as well as at the restaurant which is on the penthouse floor. I loved everything about this place. Will definitely come again.
1 nacht verbleven in mei 2024
Reactie van Joshua Conner | Front Office Manager op 14 mei 2024
Michelle, We are truly excited to hear how incredible your stay with us was. The view is truly exceptional and so unique. We would be thrilled to have you back with us so please reach out and we would be happy to help curate your stay!

6/10 – Redelijk

Amad, Darnestown

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Joshua Conner | Front Office Manager op 14 mei 2024
Amad, Thank you so much for staying with us. Here at Pendry we truly aim for an incredible guest experience, and I am so sorry that we missed the mark on a truly excellent stay. If there is anything that we can help with we would love to hear from you. Please feel free to reach out to us if you have any questions or if you would like to discuss your experience with us further.

10/10 – Uitstekend

Ruth, Rogers

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Joshua Conner | Front Office Manager op 14 mei 2024
Ruth, We are so thrilled that you had an incredible stay with us. We would be so delighted to have you back with us. Please feel free to reach out to us if you need anything.

10/10 – Uitstekend

Katherine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing stay. Kind and attentive staff (shout out to Justin at the front desk). Room service food and breakfast were delicious. Hotel terrace has a great view of the Potomac. Location is great and in walking distance to many restaurants. Great liquor selection in the minibar. The MiN collection though….. OBSESSED. Will definitely stay again.
1 nacht verbleven in april 2024
Reactie van Joshua Conner | Front Office Manager op 2 mei 2024
Katherine, Thank you so much for sharing your incredible feedback regarding your most recent stay with us. We will most certainly make your shoutout is shared with Justin. We are so glad you enjoyed the design, the amenities, and event he products in the room. Please feel free to reach out to us if you need anything as we would love to welcome you back.

10/10 – Uitstekend

Judith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, nice rooms with great views and very helpful and friendly staff
2 nachten verbleven in april 2024
Reactie van Joshua Conner | Front Office Manager op 10 apr 2024
Judith, Thank you so much for sharing your incredible experience at Pendry Washington D.C. - The Wharf. The rooms, decor, and the unmatched Potomac view are some of my favorite parts about the building. The incredible team of hoteliers help transform the building into a gracious and welcoming hotel. Finally, it is guests like you that make it all worth it. Please let us know if we can help with anything in the future and we are excited to hopefully welcome you back.

10/10 – Uitstekend

An

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Joshua Conner | Front Office Manager op 2 mei 2024
An, Thank you so much for sharing your incredible feedback with us regarding your most recent stay. At Pendry we aim to offer a relaxed indulgence and we are so happy that you were able to experience this modern luxury. Please reach out to us if you need anything and we look forward to your return.

10/10 – Uitstekend

Lephas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The PENDRY dc was a great stay. The hotel was modern, clean, great view on the water.
2 nachten verbleven in maart 2024
Reactie van Joshua Conner | Front Office Manager op 6 apr 2024
Lephas, we are so excited that you had such an incredible stay at Pendry Washington D.C. -The Wharf. I would agree that the view, location, and modern elegance are some of my favorite aspects of the hotel. We so look forward to welcoming you back. Thank you so much for staying with us.

10/10 – Uitstekend

German

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place.
1 nacht verbleven in maart 2024
Reactie van Joshua Conner | Front Office Manager op 6 apr 2024
German, Thank you so much for staying with us. We are so glad that you enjoyed the hotel! We would love to welcome you back. Let us know if we can help with anything!

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had an amazing stay here! Staff were friendly, helpful, and attentive. The property itself was beautiful and we felt so comfortable and taken care of the entire time.
2 nachten verbleven in maart 2024
Reactie van Joshua Conner | Front Office Manager op 28 mrt 2024
Kelly, We are so delighted to hear that you had such an amazing stay. We aim to make sure that every guest feels pampered and well taken care of. Please let us know if we can do anything to help even after your stay and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Kanako

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this accommodation!
2 nachten verbleven in maart 2024
Reactie van Joshua Conner | Front Office Manager op 24 mrt 2024
Kanako, Thank you so much for sharing your positive feedback today and for being truly a wonderful guest. I am so glad that we were able to get you into an accommodation with a tub and that your stay was wonderful. We hope to see you again in the future. Please feel free to reach out to us for any return so that we can get you into this same room. Thank you so much for staying with us.Warmest Regards,

8/10 – Goed

camilla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Joshua Conner | Front Office Manager op 10 apr 2024
Camilla, Thank you so much for sharing your feedback regarding your most recent stay. We do aim for an incredible guest experience so if you would like to discuss anything that fell short of this, please feel free to reach out to us. We look forward to welcoming you back with us.

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great hotel and all the staff was excellent! The room was awesome. Alec (spelling) at the front desk and who transported us was great. So professional and friendly. He helped make our trip more enjoyable.
2 nachten verbleven in maart 2024
Reactie van Joshua Conner | Front Office Manager op 9 apr 2024
Patricia, We are so glad that you had the most incredible stay at Pendry Washington D.C. - The Wharf. Our room decor is one of my favorite aspects about the hotel. I get to work with Aleck on a daily basis and I can say that he truly is a unique hotelier. that has this amazing care for both our guests and team members alike. I will make sure that your compliments are extended. Please let us know if we can help with anything in the future and we are excited to hopefully be able to welcome you back.

10/10 – Uitstekend

Viyasha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The service was good and staff was friendly.
1 nacht verbleven in maart 2024
Reactie van Joshua Conner | Front Office Manager op 9 apr 2024
Viyasha, Thank you so much for spreading your joy and excitement about your stay. Getting to work with our Hoteliers is one of my favorite aspects of being with The Pendry Washington D.C. - The Wharf and I am so delighted that you found this true as well. Please let us know if we can ever help with anything and we are excited to hopefully welcome you back.

10/10 – Uitstekend

Leonard, Tampa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay at the Pendry. The attention to detail was incredible. We enjoyed the complimentary transportation in new Escalades. It’s a great location to walk around, eat and shop.
3 nachten verbleven in februari 2024
Reactie van Joshua Conner | Front Office Manager op 10 apr 2024
Leonard, Thank you so much for your glowing review. It sometimes is the small things that matter the most. Our Partnership with Cadillac Escalade is one of the most unique experiences I love about Pendry Washington D.C. - The Wharf. Please let us know if we can help with anything in the future and we are excited to hopefully welcome you back.

10/10 – Uitstekend

Mishaal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is great but the room service is overpriced. A side of avocado for $10?! Are you serious I can buy a an avocado tree for that price!
3 nachten verbleven in februari 2024
Reactie van Joshua Conner | Front Office Manager op 18 apr 2024
Mishaal, Thank you so much for extending your compliments towards your stay with us. I am so glad that you enjoyed your experience with us. Please feel free to reach out to us if you would like to discuss your bill a little further. It is our goal to make sure that we are balancing worth with incredible service. We do have a service charge that is extended on all In Room Dining Items that goes directly to our incredible Room Service Team. Let us know if we can help with anything and thank you so much for staying with us.

10/10 – Uitstekend

Vincent

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was absolutely beautiful
1 nacht verbleven in februari 2024
Reactie van Joshua Conner | Front Office Manager op 10 apr 2024
Vincent, I am so glad that you loved the style, decor, and beauty of Pendry Washington D.C. - The Wharf. We would love the opportunity to be able to welcome you back and to exceed your most recent stay. Please reach out to us for any future need as we would be delighted to have you back with us.

4/10 – Matig

Ro

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We did a staycation for V-day. We booked the spa, had lunch, and booked one night. The spa, Jessica was phenomenal. Lunch was amazing and he was so kind. Then we left for dinner and came back for a drink on the rooftop. This ruined the entire experience. The roof was barely full, she told us to wait on a 30 min waitlist, and her attitude was horrible. We went back to our overpriced room and my husband called the front desk only to receive more bad customer service. The TV didn’t work. If I could I would have just gone home at that point. It’s unfortunate that something so simple ruined our entire experience. I’ll never go back and if I could get a refund I would. Pendry management please get your customer service for your rooftop figured out for your hotel guests.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Monique

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The fitness pool and spa area.
1 nacht verbleven in februari 2024

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location is superb
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and new facility. Extremely attentive/friendly staff. Be sure to check out the rooftop bar and its really thoughtful/terrific bar tenders. Great stay all around, I'd highly recommend it.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Alina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Pendry is beautiful and the people are so helpful and courteous. We had an excellent experience and would highly recommend staying at this hotel.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Joseph, Rockville Centre

1 nacht verbleven in januari 2024

10/10 – Uitstekend

April

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Russell

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great, which there were more seats available for the roof top bar but sure it would have been better it is wasn’t cold outside. Only recommendation would be to get better toilet paper lol.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Shivani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Matthew

2 nachten verbleven in december 2023

10/10 – Uitstekend

Jeff

1 nacht verbleven in december 2023

8/10 – Goed

Sheldon, Mount Vernon

5 nachten verbleven in december 2023

10/10 – Uitstekend

toni

Reisde met een groep
Positief: Netheid, voorzieningen
2 nachten verbleven in december 2023

8/10 – Goed

Steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Nadia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was a 10/10 just as how I'd expect a Pendry to be, very happy to have them in my backyard now.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Leudvig

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The General Manager Pascal went above and beyond for our stay! We got to meet him as we dined at the beautiful rooftop bar.. I mentioned that it was my wife’s birthday. So when we returned to our room we discovered a hand written note from him and a beautiful candle for my wife! All this after he sent her a delicious birthday dessert! James was the bartender at restaurant and he made the most delicious drinks. All the staff were friendly and personable! We had a wonderful stay and will definitely go back!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Taylor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is very nice with a kind staff. The rooms are very clean, and the Deluxe River View King rooms have amazing views—enjoyed spending time gazing out the windows at the view with a coffee each morning. The tons of great food options around the hotel was super convenient. Getting around was easy as well as you could walk to a lot of places; hop on the nearby metro; utilize their house car; or uber/Lyft. This was a fantastic stay for a Washington DC visit.
8 nachten verbleven in november 2023

10/10 – Uitstekend

Ifeanyi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a really nice time
1 nacht verbleven in november 2023

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff. Very clean
2 nachten verbleven in november 2023
Reactie van Parag Athavale, Hotel Manager op 14 nov 2023
Dear Tiffany,Thank you for your review of Pendry Washington DC. We are absolutely delighted you enjoyed your stay and look forward to welcoming you again!

4/10 – Matig

Ioan

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is located in a beautiful area. We had the corner king bedroom. The view is spectacular. If you are looking for something quiet this is not the hotel you want to stay at. It’s very loud ( day and night)The room is extremely small( 500 square feet but the way it’s built feels very small). The windows are see-through so everyone from outside can see you from the room. I think that’s a little awkward. The bed is uncomfortable and the cleaning is not that great. Stayed in DC for 5 nights with work and the toilet was not cleaned one single time. They would come and make the bed, maybe vacuum. For $700 per night I don’t think it’s worth it. I would not stay here again.
5 nachten verbleven in oktober 2023
Reactie van Parag Athavale, Hotel Manager op 24 okt 2023
Dear loan, Thank you for your feedback on your recent stay with us. We're very sorry to hear your experience fell so short of both yours and our expectations. Our commitment is to provide a serene and comfortable environment, and we regret that we missed the mark in your case. Your comments regarding your room and service are appreciated, and we're actively working on improvements. We hope you might consider returning in the future for an experience that better reflects our standards.

10/10 – Uitstekend

Rodney

3 nachten verbleven in oktober 2023
Reactie van Pascal Forotti, General Manager op 24 okt 2023
Dear Rodney, Thank you for taking the time to review your recent stay at Pendry Washington DC. We are delighted to hear you enjoyed your stay and we sincerely look forward to welcoming you again.

6/10 – Redelijk

Lloyd

Reisde met familie
Negatief: Netheid, personeel en service
Pendry hotel problems: 1. First night no turn down 2. Upon coming back to room we had dirty wine glasses, and towels in bathroom shower floor 3. Second night: knock on door requested turn down, then she never came in, so I had to track her down. 4. Very disappointed with level of service 5. Day 3: reported everything above, came back to room, 1 dirty wine glass left in room, bucket of water from yesterday’s wine chilling left on table
3 nachten verbleven in oktober 2023
Reactie van Parag Athavale, Hotel Manager op 1 nov 2023
Dear Lloyd, Thank you for choosing Pendry Washington DC and for taking the time to share your feedback. We are very sorry to hear that your stay fell short of both yours and our expectations, and we have since taken your feedback back to our team to immediately improve upon our services. Thank you again and do reach out directly in case there is anything further we can do to ensure your experience is properly resolved.

10/10 – Uitstekend

Scott

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Difficult situation
Joshua could not have made a very difficult situation any easier to deal with. His kindness and professionalism should be an example to everybody. Looking forward to staying again sometime.
2 nachten verbleven in oktober 2023
Reactie van Parag Athavale, Hotel Manager op 1 nov 2023
Dear Scott, Thank you for choosing Pendry Washington DC. While we are sad you were unable to join us, it was our sincere pleasure ensuring that your reservation was taken care of for the enjoyment of your accompanying guests. Thank you for your kind words about Joshua, and we look forward to welcoming some other time in the near future.

10/10 – Uitstekend

QUINETTE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Parag Athavale, Hotel Manager op 18 okt 2023
Dear QUINETTE, Thank you for choosing Pendry Washington DC and for taking the time to share your experience. We're delighted to see you had a pleasant stay and look forward to welcoming you again.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, the details in the rooms are truly stunning. Well done!
1 nacht verbleven in oktober 2023
Reactie van Pascal Forotti, General Manager op 18 okt 2023
Dear Kevin, Thank you for choosing Pendry Washington DC and for taking the time to share your experience. We appreciate your kind recommendation and are delighted to see you enjoyed our beautiful Pendry.

10/10 – Uitstekend

Fabio

Positief: Voorzieningen
Amazing
3 nachten verbleven in oktober 2023
Reactie van Parag Athavale, Hotel Manager op 13 okt 2023
Dear Fabio, Thank you for choosing Pendry Washington DC--it was a pleasure welcoming you and we appreciate your kind review.

2/10 – Ontzettend slecht

Sydney

1 nacht verbleven in september 2023
Reactie van Parag Athavale, Hotel Manager op 24 okt 2023
Dear Sydney, We are very sorry to hear that your experience at Pendry Washington DC fell so short of yours and our expectations. We sincerely invite you to connect with us directly so we can discuss your experience further.

10/10 – Uitstekend

Paula, Charlotte

3 nachten verbleven in september 2023
Reactie van Parag Athavale, Hotel Manager op 18 okt 2023
Dear Paula, Thank you for choosing Pendry Washington DC and for taking the time to share your experience. We're delighted to see you had a pleasant stay and look forward to welcoming you again.

10/10 – Uitstekend

Nailah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff friendliness and service was top tier! I went for my birthday and the team there made sure I was comfortable and had everything I needed! The main entrance is tucked away and with immediate walkable distance to food, coffee and views at the water front. The king room with a view was much larger than expected with a great sitting area outside of the main bedroom. I thought I was never going to want to leave the bed as the pillows and bedding were super comfortable. It was also unexpectedly quiet even though my room was just above the pool area I never sensed any disturbances. I was able to lounge out at the pool briefly before the rain, and it was definitely a continued extension of relaxation and service. The spa is by far where I spent most of my time, gaving had multiple services during my stay in addition to coming back again and again to use the steam room. The spa staff from front desk to technician were top tier and high class. I also enjoyed the view and sushi at the moonraker rooftop restaurant. It all just came together for a wonderful stay. I’ll be back for sure this fall!
4 nachten verbleven in september 2023
Reactie van Pascal Forotti, General Manager op 25 sep 2023
Dear Nailah,Thank you for choosing Pendry Washington DC as the backdrop for your birthday festivities and for taking the time to share this fantastic review of your entire stay. I can see your time was well-spent exploring every facet of our beautiful property, and I am so delighted to hear that you were met with excellent service at every turn. Thank you and we look forward to welcoming you for more celebrations in the future.