2/10 Horrible
Alizae
Voyage en famille avec de jeunes enfants
11 août 2025
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When I arrived to check in, no one was at the front desk and I had to wait for them to get off lunch, at midnight. They gave us a room that reeked of cigarettes. Asked for a new one, they moved us. The next morning my friend showered and they bath tub leaked all over the floor and then the office guy came up telling us to pack our stuff they’re moving us rooms, because the water is leaking into their office. I said okay well where are we moving to? They said they’ll let us know in two hours. I had to go shower at the EOS gym. We didn’t get our new room in two hours. We left for the morning to the farmers market came back 3ish hours later and had to ask them about the new room. They give me a new one, I go and check it for the smell. Again reeks of cigarettes. My friend is pregnant and her baby is under 1 years old. We don’t want to smell disgusting. I went and told them again it smells like cigarettes. The guy went with me to get a new room and he opened one, smelled waaay worse and much stronger cigarette smells. Horrible. I said no not this one. They open the other one, 4 rooms later we finally have our room on day 2 of being here. Shower curtains are fabric so they get the floors wet. It should be plastic. Hate it. Extremely humid in all the rooms. TVs don’t work or missing remotes. Two shower towels. One wash rag. One drying towel. Not nearly enough. They leave a half empty toilet paper on the roll and then have a new one for you. Don’t stay here no matter how cheap.
Alizae
Séjour de 5 nuits en août 2025